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For Companies At a Glance
- Tasks: Lead the projectdelivery.gov.uk service and manage supplier relationships for impactful government projects.
- Company: Join a dynamic team dedicated to excellence in government project delivery.
- Benefits: Enjoy 25 days annual leave, flexible working, and generous parental leave.
- Why this job: Make a real difference in how government delivers critical services while innovating.
- Qualifications: Experience in digital platforms, service design, and agile methodologies required.
- Other info: Collaborative environment with opportunities for professional growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Are you looking for an exciting opportunity to lead the projectdelivery.gov.uk service, manage supplier relationships, oversee backend content operations, and support teams across government to use the platform effectively? If so we would love to hear from you!
About the Team
We are the Government Project Delivery Function Team, a small group of multidisciplinary specialists dedicated to driving excellence in project delivery across government. Our work shapes strategy, sets standards, and champions best practice to ensure projects deliver real value for the public. We design and maintain award-winning resources, including projectdelivery.gov.uk and The Teal Book, supporting thousands of professionals nationwide. Joining us means being part of a collaborative, forward-thinking team that values innovation, continuous improvement, and impact. If you want to influence how government delivers its most critical projects, this is the place to do it.
About the Job
In this role, you will:
- Delivery Management
- Lead the delivery of the projectdelivery.gov.uk service, ensuring it meets user needs and strategic objectives.
- Manage multidisciplinary teams using agile methodologies to deliver high-quality digital services.
- Oversee procurement and contract management of suppliers, ensuring value for money and effective delivery.
- Monitor performance metrics and delivery outcomes, using data to inform decisions and drive improvements.
- Service Design and Ownership
- Champion user-centred design across the platform, ensuring services are accessible, inclusive, and meet the needs of diverse users.
- Ensure the platform supports end-to-end service delivery, aligning with government standards and policies.
- Maintain a strategic view of the service, identifying opportunities for innovation and improvement through quantitative and qualitative methods.
- Content and Platform Operations
- Oversee backend users who create and manage content on the platform, ensuring consistency, quality, and alignment with content design principles.
- Provide guidance and support to teams using the platform, helping them understand how to use it effectively to deliver their services.
- Ensure robust governance and operational processes are in place for content management and platform usage.
- Negotiate, influence, set and manage budgets across financial and contractual years.
- Manage the operational security, reliability, data privacy and risk exposure of the service.
About You
The successful candidate will:
- Strong understanding of digital platforms, content management systems, and operational governance.
- Experience in service design, with a user-centred and strategic approach to designing and improving digital services – being able to lead and support others in the design of existing and new services and being able to communicate how user centred design helps to meet objectives.
- Demonstrable experience in commercial management, including procurement, supply chain management, contract management, and performance management.
- Strong understanding of agile delivery methodologies and experience managing multidisciplinary matrix teams, including members from suppliers.
- Excellent partner management skills, with the ability to influence and collaborate across organisational and team boundaries.
Some of the Benefits our people love!
- 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King’s birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month.
- Flexible working patterns (part-time, job-share, condensed hours).
- Generous parental and adoption leave packages.
- Access to a generous Defined Benefit pension scheme with employer contributions of 28.97%.
- Access to a cycle-to-work salary sacrifice scheme and season ticket advances.
- A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity.
For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team.
Delivery Manager and Service Designer in London employer: HM TREASURY
Contact Detail:
HM TREASURY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Manager and Service Designer in London
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work in government project delivery. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Showcase your skills! Prepare a portfolio or case studies that highlight your experience in service design and delivery management. This will help you stand out during interviews and discussions.
✨Tip Number 3
Practice your pitch! Be ready to explain how your background aligns with the role of Delivery Manager and Service Designer. Keep it concise and focus on how you can add value to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, so keep checking back!
We think you need these skills to ace Delivery Manager and Service Designer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Delivery Manager and Service Designer. We want to see how you can lead project delivery and manage supplier relationships effectively!
Showcase Your Experience: Don’t hold back on sharing your past experiences in digital platforms and service design. We love seeing examples of how you've used user-centred design to improve services, so make it clear how you’ve done this in your previous roles.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us understand your fit for the role quickly!
Apply Through Our Website: Remember to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at HM TREASURY
✨Know Your Stuff
Make sure you have a solid understanding of digital platforms and content management systems. Brush up on agile methodologies and be ready to discuss how you've successfully managed multidisciplinary teams in the past.
✨Showcase Your Service Design Skills
Prepare examples that highlight your user-centred design approach. Be ready to explain how your design decisions have positively impacted service delivery and met user needs, as this role heavily focuses on improving digital services.
✨Demonstrate Commercial Acumen
Familiarise yourself with procurement and contract management processes. Be prepared to discuss your experience in managing supplier relationships and how you've ensured value for money in previous roles.
✨Be a Team Player
This role requires excellent partner management skills. Think of examples where you've influenced and collaborated across different teams or organisations. Show that you can work effectively within a collaborative environment.
