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For Companies At a Glance
- Tasks: Lead the projectdelivery.gov.uk service and manage supplier relationships for impactful government projects.
- Company: Join a dynamic team dedicated to excellence in government project delivery.
- Benefits: Enjoy 25 days annual leave, flexible working, and generous parental leave packages.
- Why this job: Make a real difference in how government delivers critical services while innovating and improving.
- Qualifications: Experience in digital platforms, service design, and agile methodologies is essential.
- Other info: Be part of a collaborative environment with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Are you looking for an exciting opportunity to lead the projectdelivery.gov.uk service, manage supplier relationships, oversee backend content operations, and support teams across government to use the platform effectively? If so we would love to hear from you!
About the Team
We are the Government Project Delivery Function Team, a small group of multidisciplinary specialists dedicated to driving excellence in project delivery across government. Our work shapes strategy, sets standards, and champions best practice to ensure projects deliver real value for the public. We design and maintain award-winning resources, including projectdelivery.gov.uk and The Teal Book, supporting thousands of professionals nationwide. Joining us means being part of a collaborative, forward-thinking team that values innovation, continuous improvement, and impact. If you want to influence how government delivers its most critical projects, this is the place to do it.
About the Job
In this role, you will:
- Delivery Management
- Lead the delivery of the projectdelivery.gov.uk service, ensuring it meets user needs and strategic objectives.
- Manage multidisciplinary teams using agile methodologies to deliver high-quality digital services.
- Oversee procurement and contract management of suppliers, ensuring value for money and effective delivery.
- Monitor performance metrics and delivery outcomes, using data to inform decisions and drive improvements.
- Service Design and Ownership
- Champion user-centred design across the platform, ensuring services are accessible, inclusive, and meet the needs of diverse users.
- Ensure the platform supports end-to-end service delivery, aligning with government standards and policies.
- Maintain a strategic view of the service, identifying opportunities for innovation and improvement through quantitative and qualitative methods.
- Content and Platform Operations
- Oversee backend users who create and manage content on the platform, ensuring consistency, quality, and alignment with content design principles.
- Provide guidance and support to teams using the platform, helping them understand how to use it effectively to deliver their services.
- Ensure robust governance and operational processes are in place for content management and platform usage.
- Negotiate, influence, set and manage budgets across financial and contractual years.
- Manage the operational security, reliability, data privacy and risk exposure of the service.
About You
The successful candidate will:
- Have a strong understanding of digital platforms, content management systems, and operational governance.
- Have experience in service design, with a user-centred and strategic approach to designing and improving digital services – being able to lead and support others in the design of existing and new services and being able to communicate how user centred design helps to meet objectives.
- Demonstrable experience in commercial management, including procurement, supply chain management, contract management, and performance management.
- Have a strong understanding of agile delivery methodologies and experience managing multidisciplinary matrix teams, including members from suppliers.
- Possess excellent partner management skills, with the ability to influence and collaborate across organisational and team boundaries.
Some of the Benefits our people love!
- 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King’s birthday (unless you have a legacy arrangement as an existing Civil Servant).
- Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month.
- Flexible working patterns (part-time, job-share, condensed hours).
- Generous parental and adoption leave packages.
- Access to a generous Defined Benefit pension scheme with employer contributions of 28.97%.
- Access to a cycle-to-work salary sacrifice scheme and season ticket advances.
- A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity.
For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at hrrecruitment@hmtreasury.gov.uk.
Delivery Manager and Service Designer employer: HM TREASURY
Contact Detail:
HM TREASURY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Manager and Service Designer
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show us you’re genuinely interested in how we deliver value to the public and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in delivery management and service design can help us improve our platform and meet user needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team!
We think you need these skills to ace Delivery Manager and Service Designer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Delivery Manager and Service Designer. We want to see how you can lead project delivery and manage supplier relationships effectively!
Showcase Your Experience: Don’t hold back on sharing your past experiences in digital platforms and service design. We love seeing examples of how you've used user-centred design to improve services, so make it clear how you’ve done this in your previous roles.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key achievements stand out. This will help us quickly see why you’re a great fit for our team!
Apply Through Our Website: Remember to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HM TREASURY
✨Know Your Stuff
Make sure you understand the ins and outs of project delivery and service design. Brush up on agile methodologies and be ready to discuss how you've applied them in past roles. This will show that you're not just familiar with the concepts, but that you can actually implement them effectively.
✨Showcase Your User-Centred Approach
Be prepared to talk about your experience with user-centred design. Share specific examples of how you've designed or improved services based on user feedback. This is crucial for the role, so demonstrating your understanding of user needs will set you apart.
✨Demonstrate Your Commercial Savvy
Since the role involves procurement and contract management, come equipped with examples of how you've successfully managed supplier relationships and ensured value for money. Highlight any metrics or outcomes that showcase your ability to drive performance improvements.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. This could be about the team dynamics, current challenges they face, or how they measure success in their projects. Asking thoughtful questions shows your genuine interest in the role and helps you assess if it's the right fit for you.
