At a Glance
- Tasks: Lead the HR Onboarding service and improve processes for new joiners.
- Company: Join HM Treasury's friendly and supportive HR team in Norwich.
- Benefits: Enjoy flexible working, generous leave, and a great pension scheme.
- Other info: Be part of a dynamic team with excellent career growth opportunities.
- Why this job: Make a real impact on how we welcome new talent into the organisation.
- Qualifications: Experience in high-volume HR services and strong communication skills.
The predicted salary is between 34820 - 40000 £ per year.
Salary: £34,820 - £40,000
Contract Type: Permanent
Working Pattern: This post is available on a full-time, part-time (min 0.7FTE) or job-share basis, and flexible working hours can be accommodated.
Location: Norwich
About the Team
The onboarding team is a friendly, hard-working team based in Norwich, delivering a vital service that supports people joining HM Treasury. Working at the heart of the People and Capability function, the team partners closely with HR, IT, payroll and vetting to deliver end‑to‑end onboarding. As part of the wider Resourcing and Reward branch, the role offers the chance to lead a visible service, shape how we bring people into the department and be part of a collaborative, supportive HR team at the centre of government.
About the Job
In this role, you will:
- Lead the HR Onboarding service, ensuring timely, accurate and compliant delivery, while improving processes, driving change and working with key partners to support continuous improvement
- Lead and develop the Onboarding team to deliver a high-quality service, fostering a positive and inclusive culture that supports collaboration and successful delivery
- Build strong relationships across HR, IT, Payroll and Security to promote a joined-up approach to service delivery
- Develop and maintain a strong understanding of onboarding and recruitment practices, staying up to date with best practice and providing clear, practical advice
- Manage the pre-employment checking contract, monitoring performance and working to resolve issues
- Use data to monitor performance and provide clear insights to support decision making
This is a great opportunity to lead a high-impact service at the heart of HM Treasury, shaping how we bring people into the organisation. You’ll play a key role in ensuring a smooth, high-quality onboarding experience, while driving improvements and influencing how services are delivered across HR. It’s an exciting chance to combine leadership, operational delivery and continuous improvement in a visible role that makes a real difference to both new joiners and the wider department.
About You
We’re looking for someone with experience delivering high-volume, process-driven HR services, who can spot ways to improve how things work and make them happen. You’ll be confident managing competing priorities while keeping things running smoothly day to day, and comfortable working with a wide range of stakeholders, communicating clearly and influencing outcomes.
Some of the Benefits our people love!
- 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King’s birthday (unless you have a legacy arrangement as an existing Civil Servant).
- Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month
- Flexible working patterns (part-time, job-share, condensed hours)
- Generous parental and adoption leave packages
- Access to a generous Defined Benefit pension scheme with employer contributions of 28.97%
- Access to a cycle-to-work salary sacrifice scheme and season ticket advances
- A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity
For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at hrrecruitment@hmtreasury.gov.uk.
HR Operations Manager in Norfolk employer: HM TREASURY-1
HM Treasury is an exceptional employer, offering a supportive and collaborative work culture in Norwich that prioritises employee well-being and professional growth. With flexible working arrangements, generous leave policies, and a strong commitment to diversity through active staff networks, employees are empowered to thrive both personally and professionally while making a meaningful impact in government operations.
StudySmarter Expert Advice🤫
We think this is how you could land HR Operations Manager in Norfolk
✨Tip Number 1
Network like a pro! Reach out to current or former employees at HM Treasury on LinkedIn. A friendly chat can give us insider info about the team and the role, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by researching common HR scenarios. We should be ready to discuss how we’d handle onboarding challenges or improve processes. It’s all about showing we can lead and innovate!
✨Tip Number 3
Practice our communication skills! Since this role involves working with various stakeholders, let’s rehearse clear and concise ways to explain our ideas and experiences. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight how we fit the job description perfectly.
We think you need these skills to ace HR Operations Manager in Norfolk
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the HR Operations Manager role. Highlight your experience in delivering high-volume HR services and any improvements you've made in past roles. We want to see how you can bring your unique skills to our team!
Showcase Your Leadership Skills:Since this role involves leading the onboarding team, it's crucial to demonstrate your leadership experience. Share examples of how you've fostered a positive culture and collaborated with others to achieve goals. We love seeing how you can inspire and motivate a team!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don't forget to submit your application through our official website! This ensures we receive all your details correctly and helps us process your application smoothly. Plus, it’s the best way to stay updated on your application status!
How to prepare for a job interview at HM TREASURY-1
✨Know Your Onboarding Inside Out
Make sure you have a solid understanding of onboarding processes and best practices. Research HM Treasury's approach to onboarding and think about how you can improve it. This will show your enthusiasm for the role and your readiness to lead the team.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you fostered collaboration and inclusivity. This is key for the HR Operations Manager role, so be ready to discuss your leadership style and how it aligns with their values.
✨Build Relationships Before You Even Start
Since this role involves working closely with HR, IT, Payroll, and Security, consider reaching out to current employees on LinkedIn. Ask them about their experiences and insights. This will not only give you valuable information but also demonstrate your proactive approach to building relationships.
✨Data-Driven Decision Making
Be prepared to discuss how you've used data to monitor performance and drive improvements in previous roles. Bring examples of metrics you've tracked and how they influenced your decisions. This will highlight your analytical skills and your ability to make informed choices in the HR space.
