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- Tasks: Lead a dynamic retail team and drive store success with exceptional customer service.
- Company: Join HM Stanley, a locally owned M&S Food operator with big ambitions.
- Benefits: Flexible full or part-time roles with competitive salary based on hours.
- Other info: Opportunity for career growth in a supportive and energetic team.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Proven leadership experience and strong communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
HM Stanley is a licensed operator of M&S Food, and as a locally owned company, we have big ambitions for ourselves and our employees. We are opening our second M&S Food store, and are looking for an experienced leader ready to make it a success. The ideal candidate will have a proven track record of leading a team in a similar environment.
As a leader of our retail business, you\’ll do more than just oversee daily operations. You\’ll support the growth & profitability of your store, role model great customer service and develop great talent and capability within your team.
- To drive a selling culture within your team
- Consistently raise performance and capability of the team to support developing internal talent
- To utilise and exploit data to support operational decisions, and manage the KPIs
- Implement a continuous improvement mentality within your team.
- To always energise your team to deliver first-class customer service within a fast-paced environment
- Takes ownership and accountability for the success of the team
Experience:
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Previous experience in a leadership or supervisory role is required
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Strong communication skills, both verbal and written
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Ability to effectively manage time, prioritize tasks, and meet deadlines
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Excellent problem-solving skills and ability to make sound decisions
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Knowledge of industry best practices and trends
We can offer full or part-time positions and the salary will be pro-rated based on contracted hours.
Full-Time 40 hrs per week
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Retail Team Manager M&S Food employer: HM Stanley Ltd
Contact Detail:
HM Stanley Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Manager M&S Food
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with M&S Food. A friendly chat can lead to insider info about the role and even a referral.
✨Tip Number 2
Prepare for the interview by researching HM Stanley and their values. Show us how your leadership style aligns with our ambitions and how you can energise a team to deliver top-notch customer service.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past where you’ve tackled challenges in a retail setting. We want to hear how you’ve used data to make decisions and improve performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our growing team.
We think you need these skills to ace Retail Team Manager M&S Food
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your previous leadership experience in your application. We want to see how you've successfully led teams in similar environments, so share specific examples that demonstrate your ability to motivate and develop talent.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We love seeing candidates who take the initiative to align their background with our needs.
Communicate Clearly: Strong communication skills are key for this role, so make sure your written application is clear and concise. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at HM Stanley Ltd
✨Know Your Numbers
As a Retail Team Manager, you'll need to be data-savvy. Brush up on key performance indicators (KPIs) relevant to M&S Food and be ready to discuss how you've used data in past roles to drive sales and improve team performance.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership experience. Think about times when you’ve motivated your team or resolved conflicts. Be ready to explain how you foster a positive selling culture and develop talent within your team.
✨Customer Service is Key
M&S Food prides itself on excellent customer service. Be prepared to share specific instances where you’ve gone above and beyond for customers. This will demonstrate your commitment to delivering first-class service in a fast-paced environment.
✨Embrace Continuous Improvement
Discuss how you implement a continuous improvement mentality within your team. Share strategies you've used to encourage feedback and innovation, showing that you're not just about maintaining standards but also about pushing for better results.