At a Glance
- Tasks: Ensure top-notch service delivery for Hard and Soft FM services while managing supplier relationships.
- Company: A reputable governmental agency in Worthing focused on excellence.
- Benefits: Full-time role with flexible hours and opportunities for professional growth.
- Why this job: Join a team dedicated to delivering exceptional facilities management services.
- Qualifications: Experience in facilities management and strong customer service skills required.
- Other info: Ideal for those seeking a meaningful career in public service.
The predicted salary is between 36000 - 60000 £ per year.
A governmental agency in Worthing is seeking a Facilities Management Officer to ensure excellent service delivery for Hard and Soft FM services.
Responsibilities include:
- Managing supplier relationships
- Overseeing contractor performance
- Addressing customer complaints
The ideal candidate will have:
- Significant experience in facilities management
- Strong skills in customer service
- An IWIFM Certificate Level 4
This is a full-time position with some flexibility available.
Flexible Regional FM: Delivery & Supplier Excellence in Worthing employer: HM Revenue & Customs
Contact Detail:
HM Revenue & Customs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flexible Regional FM: Delivery & Supplier Excellence in Worthing
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. We all know that sometimes it’s not just what you know, but who you know that can help you land that perfect role.
✨Tip Number 2
Prepare for interviews by researching the agency and its values. We want to show them that you’re not just a great fit for the role, but also for their team culture. Tailor your answers to reflect their mission and how you can contribute.
✨Tip Number 3
Practice your customer service scenarios! Since this role involves addressing customer complaints, we suggest you prepare some examples of how you’ve handled similar situations in the past. It’ll show you’re ready to tackle challenges head-on.
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to find and apply for roles like this one. Plus, it helps us keep track of your application and get you the support you need throughout the process.
We think you need these skills to ace Flexible Regional FM: Delivery & Supplier Excellence in Worthing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in facilities management and customer service. We want to see how your skills match the job description, so don’t be shy about showcasing your IWIFM Certificate Level 4!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Share specific examples of how you've managed supplier relationships or resolved customer complaints in the past.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key achievements stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at HM Revenue & Customs
✨Know Your FM Basics
Make sure you brush up on your facilities management knowledge, especially regarding Hard and Soft FM services. Be ready to discuss how you've successfully managed supplier relationships and contractor performance in the past.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your customer service experience. Think of specific situations where you addressed complaints effectively or improved service delivery, as this will resonate well with the agency's focus on excellent service.
✨Highlight Your Qualifications
Don’t forget to mention your IWIFM Certificate Level 4 during the interview. This qualification is crucial for the role, so be prepared to explain how it has equipped you with the skills necessary for effective facilities management.
✨Ask Insightful Questions
Prepare thoughtful questions about the agency’s current FM challenges or their expectations for the role. This shows your genuine interest in the position and helps you understand how you can contribute to their goals.