HM Revenue and Customs (HMRC) is seeking a Customer Success Analyst within the Chief Digital Information Office to bridge the SharePoint Centre of Excellence with internal customers, helping users gain value from SharePoint and Microsoft 365 services.
You will work with the Product/Platform Lead to manage day-to-day engagement, gather feedback, and coordinate communications, learning activities and governance reporting to shape service improvements.
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SharePoint & 365 Customer Success Analyst (Hybrid) in Telford employer: HM Revenue & Customs
At HMRC, we pride ourselves on being an exceptional employer, offering a unique opportunity to work in a vital compliance role that shapes the future of tax administration for the UK's wealthiest individuals. Our collaborative work culture fosters professional growth and development, with access to specialist training and resources that empower employees to excel in their roles. Located at the heart of the UK’s tax authority, we provide a meaningful career path where your contributions directly impact public services and support for families across the nation.
