Talent Acquisition Manager

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HMRC has recently established two new teams, one to manage secondments and the other to support specialist recruitment which will drive the department’s strategic objective to Close the Tax Gap.

This role combines leadership of a small recruitment team (specialist team only) with the development and implementation of innovative talent acquisition strategies. You will balance operational delivery with strategic projects, ensuring recruitment processes are efficient, effective, and aligned with HMRC’s commitment to diversity and inclusion. You’ll build strong relationships with stakeholders at all levels, from hiring managers, senior leadership and 3rd party recruitment and strategic partners, while continuously improving our candidate experience and employer brand.

Responsibilities:

• Lead and develop a high-performing recruitment team, setting clear objectives and providing coaching and support (specialist team only).
• Design and implement talent acquisition strategies aligned with strategic recruitment goals for customer groups.
• Manage complex recruitment projects such as alumni’s, secondments, contingent labour, hiring manager training programmes and employer brand initiatives.
• Build and maintain relationships with key stakeholders across CCG and the wider organisation, influencing recruitment decisions and strategies.
• Monitor recruitment metrics and KPIs, identifying trends and opportunities for improvement.
• Ensure compliance with Civil Service recruitment principles and equality legislation.
• Continuously improve candidate experience and recruitment processes.
• Manage recruitment budgets and resources effectively.

Essential Criteria:

• Demonstrated ability to manage multiple priorities in a fast-paced recruitment environment supporting continuous improvement.
• Demonstrated experience in building diverse talent pipelines for specialist or hard-to-fill roles using traditional and new sourcing techniques such as AI and CRM technology platforms.
• Strong stakeholder management and influencing skills with both internal and external stakeholders.
• Excellent communication and negotiation capabilities.

Behaviours:

• Making Effective Decisions
• Delivering at Pace

Alongside your salary of £44,110, HM Revenue and Customs contributes £12,778 towards you being a member of the Civil Service Defined Benefit Pension scheme.

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development.

To find out more about HMRC benefits and find out what it’s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service.

Selection process details:

This vacancy is using Success Profiles, and will assess your Behaviours and Experience.

How To Apply:

As part of the application process, you will be asked to provide the following:

• A name-blind CV including your job history and previous experiences.
• A 750-word Personal Statement that clearly demonstrates how you believe your personal skills, qualities and experience provide evidence of your suitability for this role, focusing on the Job Description, Responsibilities and Essential Criteria as detailed in the advert.

Further details around what this will entail are listed on the application form.

Sift:

A full sift will be conducted on your CV and Personal Statement. The sift will focus on your previous experience and your Personal Statement will be assessed on the Essential Criteria and requirements outlined in the Job Advert. If you successfully pass the sift stage, you will be invited to an interview.

Interview:

During the panel interview you will be asked experience and behaviour-based questions to explore in detail what you are capable of and to also explore what you enjoy and your motivations relevant to the job role. Interviews will be via Teams Video. Details to be confirmed.

Eligibility:

Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days before the vacancy closes, we will not be able to reopen your application for you.

Reserve List:

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.

Criminal Record Check:

Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

Reasonable Adjustments:

We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.

If you need a change to be made so that you can make your application, you should contact the UBS Recruitment Excellence Team as soon as possible before the closing date to discuss your needs.

Important information for existing HMRC contractual homeworkers:

This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need.

Additional Information:

We are looking into ways to enhance the applicant experience.

Terms and Conditions:

Current Civil Servants (all contract types) will need to ensure that they are still employed as a Civil Servant on or beyond the start date for the post.

Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.

Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.

Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.

Questions relating to an individual application must be emailed as detailed later in this advert.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD).

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles and will assess your Behaviours and Experience.

Security:

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard checks.

Nationality requirements:

This Job Is Broadly Open To The Following Groups: UK nationals, nationals of the Republic of Ireland, nationals of Commonwealth countries who have the right to work in the UK, nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme.

Working for the Civil Service:

The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities.

This vacancy is part of the Great Place to Work for Veterans initiative.