At a Glance
- Tasks: Analyse business needs and define requirements for future eCRM products.
- Company: Join HM Revenue & Customs, a key player in public service innovation.
- Benefits: Enjoy a competitive salary, flexible working options, and career development opportunities.
- Other info: Collaborative environment with opportunities to work on diverse projects.
- Why this job: Shape the future of eCRM products and make a difference in public service.
- Qualifications: Experience in business analysis and strong communication skills.
The predicted salary is between 51750 - 63250 £ per year.
HM Revenue & Customs is seeking a Business Analyst to work on the enterprise CRM, alongside a Product Manager, to capture, understand and analyse business and customer needs for our future e CRM products.
You will define and capture requirements, support discovery activities, and engage with architects and product teams to articulate problems and shape early design directions across multiple workstreams.
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Strategic eCRM Business Analyst: Discovery & Requirements employer: HM Revenue & Customs
HM Revenue & Customs is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As an Agile Delivery Manager, you will benefit from a strong focus on professional development, with ample opportunities for growth and advancement within the public sector. Located in a supportive atmosphere that values transparency and teamwork, you will play a vital role in shaping digital services that make a real difference to users across the UK.
