Stakeholder Engagement / Accountant - Making Tax Digital

Join to apply for the Stakeholder Engagement / Accountant - Making Tax Digital role at HM Revenue & Customs. Various Locations, 12 Month Contract with HMRC.

Are you a bookkeeper or digital accountant ready to step into a high-impact, non-traditional role? HMRC’s Making Tax Digital (MTD) Programme is looking for someone who understands the language of accountants—but wants to influence the future, not just balance the books. This isn’t an accounting role—it’s bigger than that. You’ll be at the heart of one of the UK’s largest government digital transformations, working with the accountancy profession to help shape how millions of taxpayers interact with HMRC.

We’re looking for someone with:

• A bookkeeping or accountancy background
• Real-world experience of Income Tax Self Assessment (ITSA)
• Stakeholder management and public speaking skills
• A passion for influencing change and improving the tax system

Making Tax Digital Programme (MTD) is delivering a fundamental change to tax to help digitalise UK business. This is a rare opportunity to work at the centre of a major Government transformation programme. MTD is part of the Government Major Projects Portfolio (GMPP), at the heart of HMRC’s Tax Administration Strategy and one of HMRC’s highest priorities. This cross-society transformation drives extensive interest across the political, business and tax spectrum.

We are leading the way in the delivery of modern services for customers which will change how millions of businesses and landlords interact with the tax system, replacing the burden of the annual tax return with digital record keeping and quarterly updates. MTD will make it easier for individuals and businesses to get their tax right and will help reduce the amount of tax lost to avoidable errors.

We want to maximise the potential of everyone who chooses to work for us. We offer a great work life balance. You have the opportunity to work at any of our brand-new Regional Centres and to also work remotely. Contracts vary in length depending on the project with the possibility to extend. Your time spent with us, whether short or long term, will be invaluable - your skills and expertise are needed to deliver the largest digital and transformation projects in Government.

In this role, you will play a pivotal role in our digital transformation initiatives. You will be responsible for delivery of strategic external stakeholder engagement for Making Tax Digital Programme (MTD), ensuring that the right forums, planning, and communications are in place so that the programme engages and involves key stakeholder groups effectively.

Key Responsibilities:

• Managing relationships with influential stakeholders (agents/bookkeepers, professional representatives, businesses, landlords, trade associations, third sector) and incorporating their perspectives into the design and delivery of MTD services.
• Collaborating with stakeholders, mainly the accountancy profession, to maximise customer and agent readiness for mandatory compliance from April 2026, including the take-up of the MTD Testing phase from April 2025, and onboarding customers to ensure sufficient testing of the end-to-end service at increased volumes.
• Working with colleagues in the Programme to proactively manage external perceptions and expectations of testing.
• Ensuring stakeholder/agent perspectives influence MTD strategy and delivery, championing insights and external advice to support successful service delivery.

Requirements:

• Previous experience in a Bookkeeper or Accountant role.
• Professional qualification in Accountancy or membership of a recognized Professional Body.
• Strong experience in Income Tax Self Assessment, especially as it applies to unincorporated businesses and landlords, along with digital accounting experience.
• Proven ability to manage credible relationships with large accountancy firms.
• Strong stakeholder management skills, including building credibility.
• Confident presenter in front of large audiences and through different mediums.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Experience working within public sector organizations.
• Knowledge of HMRC's digital transformation initiatives.

Seniority level: Mid-Senior level
Employment type: Contract
Job function: Accounting/Auditing, Business Development, and Finance
Industries: Government Administration and Government Relations Services