Service Transition Partner

Service Transition Partner

Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage complex supplier transitions and collaborate with various stakeholders.
  • Company: Join HMRC, a key player in public sector innovation.
  • Benefits: Competitive salary, flexible working, and opportunities for professional growth.
  • Why this job: Make a real difference in public service by managing impactful transitions.
  • Qualifications: Experience in public sector transitions and strong project management skills.
  • Other info: Fast-paced environment with a focus on collaboration and customer satisfaction.

The predicted salary is between 36000 - 60000 Β£ per year.

This role is for a Supplier Transition Partner managing the complex and integrated contracts for two complex delivery groups within HMRC. This role will require multi-tasking and someone who has previously worked on complex public sector transitions, understanding how the public procurement regulations work.

Person specification

  • You will have a collaborative approach and be able to communicate effectively.
  • Ability to multi-task and work proactively.
  • You will be flexible and adaptable, working with a sense of urgency and passionate about having β€˜Customer’ at the heart of what you do.
  • Professional and experienced supplier transition manager with proven experience and track record of working in a high-profile supplier transition manager role within the Public Sector.
  • Experienced in project management.
  • Proven experience in transitioning complex and integrated platforms/services from one supplier to another.
  • Being able to manage the expectations of the Business and engage with a wide range of both senior internal and external stakeholders to develop and sustain collaborative, honest and open working relationships whilst managing multiple deadlines and stakeholders with conflicting priorities.
  • Proven track record of working collaboratively and at pace to complete a transition to a certain deadline.
  • Act as key liaison between the Business, suppliers and stakeholders.
  • Being able to translate complex information into clear actionable insights.

Service Transition Partner employer: HM Revenue & Customs

As a Service Transition Partner at HMRC, you will join a dynamic and inclusive work culture that prioritises collaboration and customer-centricity. With a strong commitment to employee development, HMRC offers numerous growth opportunities and training programmes tailored to enhance your skills in managing complex public sector transitions. Located in a vibrant environment, you will benefit from a supportive team atmosphere that values flexibility and adaptability, ensuring that you can thrive while making a meaningful impact on public services.
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Contact Detail:

HM Revenue & Customs Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Service Transition Partner

✨Tip Number 1

Network like a pro! Reach out to your connections in the public sector and let them know you're on the hunt for a Service Transition Partner role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by brushing up on your project management skills and understanding public procurement regulations. We want you to be able to showcase your experience in transitioning complex services and managing stakeholder expectations with confidence.

✨Tip Number 3

When you get that interview, remember to highlight your collaborative approach. Share examples of how you've built strong relationships with stakeholders and navigated conflicting priorities. This will show them you're the perfect fit for their team!

✨Tip Number 4

Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and passionate about joining our mission to put customers at the heart of what we do.

We think you need these skills to ace Service Transition Partner

Supplier Transition Management
Public Sector Experience
Project Management
Stakeholder Engagement
Multi-tasking
Communication Skills
Collaboration
Adaptability
Customer Focus
Deadline Management
Complex Information Translation
Proactive Approach
Relationship Building
Conflict Resolution

Some tips for your application 🫑

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with complex public sector transitions. We want to see how your skills align with the role of a Service Transition Partner, so don’t hold back on showcasing your relevant achievements!

Showcase Your Communication Skills: Since effective communication is key in this role, use your application to demonstrate how you've successfully engaged with stakeholders in the past. We love seeing examples of how you’ve built collaborative relationships, so share those stories!

Highlight Your Multi-Tasking Abilities: This role requires juggling multiple deadlines and priorities, so make sure to mention your experience in managing various projects simultaneously. We’re looking for evidence that you can thrive in a fast-paced environment while keeping customer satisfaction at the forefront.

Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at HM Revenue & Customs

✨Know Your Stuff

Make sure you brush up on public procurement regulations and the specifics of supplier transitions. Familiarise yourself with HMRC's structure and how their delivery groups operate. This will show that you're not just interested in the role, but that you understand the environment you'll be working in.

✨Showcase Your Multi-Tasking Skills

Prepare examples from your past experiences where you've successfully managed multiple projects or stakeholders at once. Be ready to discuss how you prioritised tasks and met deadlines, especially in high-pressure situations. This will demonstrate your ability to juggle responsibilities effectively.

✨Communicate Clearly

Since this role requires effective communication with various stakeholders, practice articulating complex information in a straightforward manner. You might want to prepare a few scenarios where you had to simplify intricate details for different audiences. This will highlight your collaborative approach and adaptability.

✨Be Customer-Centric

Emphasise your passion for putting the customer at the heart of your work. Think of examples where you went above and beyond to meet customer needs during a transition. This will resonate well with the interviewers, as they are looking for someone who values customer satisfaction in their role.

Service Transition Partner
HM Revenue & Customs
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