At a Glance
- Tasks: Lead user research and mentor team members in a dynamic environment.
- Company: Join HM Revenue & Customs, a leader in inclusive UX design.
- Benefits: Enjoy a competitive salary, pension contributions, and family-friendly policies.
- Why this job: Make a real impact on user experience while leading innovative research projects.
- Qualifications: Extensive user research experience and strong communication skills.
The predicted salary is between 58541 - 58541 £ per year.
HM Revenue & Customs is seeking a Senior User Researcher to lead user research within the Unity Business Services People, Process & Technology Team in Newcastle. The role involves planning and executing research, presenting findings, and mentoring team members.
The ideal candidate will have extensive experience in user research, strong communication skills, and a commitment to user-centred design.
Benefits include a salary of £58,541, pension contributions, and family-friendly policies.
Senior User Researcher — Lead Inclusive UX Mentoring Hybrid employer: HM Revenue & Customs
HM Revenue & Customs is an excellent employer, offering a dynamic work culture that prioritises inclusivity and professional growth. As a Senior User Researcher in Newcastle, you will benefit from competitive salary packages, robust pension contributions, and family-friendly policies, all while leading impactful user research initiatives and mentoring future talent in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior User Researcher — Lead Inclusive UX Mentoring Hybrid
✨Tip Number 1
Network like a pro! Reach out to current or former employees at HM Revenue & Customs on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your user research projects, especially those that focus on inclusive UX. We want to see how you’ve made a difference in past roles.
✨Tip Number 3
Practice makes perfect! Set up mock interviews with friends or mentors to nail down your responses. Focus on how you’ve led research and mentored others—those are key for this role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Senior User Researcher — Lead Inclusive UX Mentoring Hybrid
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior User Researcher role. Highlight your experience in user research and how it aligns with the responsibilities mentioned in the job description.
Showcase Your Communication Skills:Since strong communication is key for this role, don’t shy away from demonstrating your ability to present findings clearly. Use examples from your past experiences where you effectively communicated research insights.
Emphasise User-Centred Design:We want to see your commitment to user-centred design! Include specific projects or methodologies you've used that showcase your dedication to putting users first in your research.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get the ball rolling on your application!
How to prepare for a job interview at HM Revenue & Customs
✨Know Your User Research Inside Out
Make sure you brush up on your user research methodologies. Be ready to discuss your past projects in detail, including how you planned and executed research. Highlight your experience with user-centred design and be prepared to share specific examples of how your findings influenced product decisions.
✨Showcase Your Mentoring Skills
Since this role involves mentoring team members, think about your previous experiences in guiding others. Prepare anecdotes that demonstrate your ability to support and develop junior researchers. This will show that you’re not just a great researcher but also a fantastic team player.
✨Communicate Clearly and Confidently
Strong communication skills are key for this position. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to questions, showcasing your ability to engage with stakeholders effectively.
✨Align with Their Values
Research HM Revenue & Customs and their commitment to inclusive UX. Be ready to discuss how you can contribute to their goals and values. Showing that you understand and align with their mission will set you apart as a candidate who is genuinely interested in the role.