At a Glance
- Tasks: Lead user research to enhance digital services and influence design decisions.
- Company: Join HM Revenue & Customs, a leader in user-centred design.
- Benefits: Enjoy a competitive salary, pension contributions, and flexible working options.
- Other info: Be part of a dynamic team focused on improving public services.
- Why this job: Make a real difference by championing inclusive research practices.
- Qualifications: Extensive user research experience and strong communication skills.
The predicted salary is between 58541 - 58541 € per year.
HM Revenue & Customs is seeking a Senior User Researcher to shape user‑centred design within Unity Business Services. You will lead user research efforts, applying a range of techniques to influence decisions and improve digital services.
The ideal candidate will have extensive experience, exceptional communication skills, and a strong commitment to inclusive research practices.
Benefits include a salary of £58,541, significant pension contributions, and a flexible working environment.
Senior User Researcher - Lead Inclusive Insights employer: HM Revenue & Customs
HM Revenue & Customs is an excellent employer, offering a dynamic and inclusive work culture that prioritises user-centred design and innovation. With a strong commitment to employee growth, you will have access to extensive training opportunities and the chance to lead impactful research initiatives. Located in a flexible working environment, we provide competitive salaries and generous pension contributions, making it a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior User Researcher - Lead Inclusive Insights
✨Tip Number 1
Network like a pro! Reach out to current or former employees at HM Revenue & Customs on LinkedIn. A friendly chat can give us insider info and might even lead to a referral!
✨Tip Number 2
Show off your skills in action! Prepare a portfolio that highlights your user research projects, especially those focusing on inclusive practices. This will help us demonstrate our expertise during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine our communication skills. We want to convey our passion for user-centred design clearly and confidently.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight how we align with their commitment to inclusive research practices.
We think you need these skills to ace Senior User Researcher - Lead Inclusive Insights
Some tips for your application 🫡
Showcase Your Experience:Make sure to highlight your extensive experience in user research. We want to see how you've applied various techniques in past roles to influence decisions and improve services.
Communicate Clearly:Exceptional communication skills are key! Use clear and concise language in your application to demonstrate how you can effectively convey insights and collaborate with teams.
Emphasise Inclusivity:Since we're committed to inclusive research practices, be sure to mention any specific experiences or strategies you've used to ensure diverse user perspectives are included in your research.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at HM Revenue & Customs
✨Know Your User Research Techniques
Make sure you’re well-versed in various user research methods. Be ready to discuss how you've applied these techniques in past projects, especially those that focus on inclusivity. This will show your depth of knowledge and commitment to user-centred design.
✨Showcase Your Communication Skills
As a Senior User Researcher, exceptional communication is key. Prepare examples of how you've effectively communicated research findings to stakeholders. Practice articulating complex ideas clearly and concisely, as this will demonstrate your ability to influence decisions.
✨Emphasise Inclusive Research Practices
Highlight your experience with inclusive research methodologies. Be prepared to discuss specific instances where you’ve ensured diverse user perspectives were included in your research. This will resonate well with HM Revenue & Customs' commitment to inclusivity.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about their current user research practices and how they prioritise inclusivity. This not only shows your interest but also helps you gauge if the company aligns with your values.
