Senior IT Service Manager - Cloud Platform Delivery

Senior IT Service Manager - Cloud Platform Delivery

Full-Time 55000 - 70000 £ / year (est.) No working from home possible
HM Revenue & Customs

At a Glance

  • Tasks: Support cloud platform service delivery and manage IT service processes.
  • Company: Join HM Revenue & Customs, a key player in Government transformation.
  • Benefits: Competitive day-rate contract with opportunities for impactful work.
  • Other info: 10-month contract with potential for significant career growth.
  • Why this job: Drive service improvements and engage with stakeholders on transformative projects.
  • Qualifications: Minimum 3 years’ experience in IT Service Management required.

The predicted salary is between 55000 - 70000 £ per year.

HM Revenue & Customs is looking for a Senior IT Service Manager to join its Enterprise Cloud Services platform team on a 10-month day-rate contract. The role involves supporting cloud platform service delivery, managing IT service processes, and ensuring alignment with SLAs and KPIs.

You will play a critical role in driving service improvements and stakeholder engagement, requiring a minimum of 3 years’ experience in IT Service Management.

Join HMRC and contribute to transformative projects across Government!

Senior IT Service Manager - Cloud Platform Delivery employer: HM Revenue & Customs

HM Revenue & Customs is an excellent employer, offering a dynamic work environment where you can make a real impact on transformative government projects. With a strong focus on employee development and a commitment to service excellence, you'll find ample opportunities for growth and collaboration within a supportive team culture. Located at the heart of public service, working with HMRC means contributing to meaningful initiatives that benefit society while enjoying a competitive day-rate contract.

HM Revenue & Customs

Contact Details:

HM Revenue & Customs Recruitment Team

We think you need these skills to ace Senior IT Service Manager - Cloud Platform Delivery

IT Service Management
Cloud Platform Delivery
Service Delivery Management
SLA Management
KPI Alignment
Stakeholder Engagement
Service Improvement