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- Tasks: Lead the vision and delivery of AWS cloud platforms, driving innovation and collaboration.
- Company: Join HM Revenue & Customs, a diverse and inclusive tech team.
- Benefits: Competitive salary, generous leave, flexible working, and a strong pension scheme.
- Why this job: Make a real impact in a pivotal role at the forefront of cloud technology.
- Qualifications: Experience in cloud platform leadership, particularly with AWS, and strong communication skills.
- Other info: Dynamic environment with excellent career growth opportunities and a focus on personal development.
The predicted salary is between 60000 - 80000 £ per year.
Join to apply for the Platform Owner role at HM Revenue & Customs. This range is provided by HM Revenue & Customs. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Role closes 11:55pm 8/1/26.
Discover a career in your hands at HMRC. Whether you’re seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC. Have you got experience of leading in a Platform and Product environment? Are you passionate about technical execution on a Cloud Platform? Do you have experience in defining a Product direction across multiple teams and platforms? Can you excel in a Product and Platform organisation, and play a key role in delivering the vision and direction of the AWS Platforms in HMRC?
Within HMRC’s Chief Digital & Information Group (CDIO), specifically in the Enterprise Cloud Services (ECS) team, we are redefining our offerings and growing a team of outstanding people to improve the Cloud Centre of Excellence. We are already a diverse team of 90+ technologists, creating a dynamic and inclusive working environment whose skills cover architecture, platform development, service design, platform operations, and governance. Travel to Telford is required as part of this role, and 60% of your working time will need to be office based.
We are seeking a strategic and experienced Platform Product Owner to lead the vision, roadmap, and delivery of the AWS cloud platforms. This pivotal role bridges business strategy with technical execution, ensuring cloud platform capabilities align with organisational goals and customer needs. You will drive a product mentality to the platform and be able to demonstrate high empathy and understanding of user needs and translating that into value. You will be an evangelist for the platform, using measurable value to constantly ensure we are not only doing the right thing but promoting and celebrating success. You will define and manage the product direction across multiple teams, orchestrating platform evolution, and enable collaborative delivery across Data, Integration, and Networking domains. Operating within established governance frameworks, you will empower autonomous teams while driving innovation and operational excellence across our cloud ecosystem.
Responsibilities
- Multi-Platform Leadership Strategy and Vision: Define and communicate the product vision and strategy for cloud-based platform services, aligning with business objectives and customer insights. Lead product discovery, research, and roadmap development to support scalability, security, and integration across platforms.
- Cross-Platform Performance Optimisation: Own and manage complex product backlogs, prioritising features based on business value and technical feasibility. Oversee platform performance and scalability, driving improvements and fostering collaboration across teams. Act as a trusted technical advisor, supporting agile delivery and introducing new technologies to enhance platform capabilities. Ensure alignment with enterprise architecture and seamless integration of new tools and processes.
- Risk, Security & Compliance Management: Oversee risk management and implement security best practices to ensure compliance with governance and regulatory standards. Monitor platform performance and adoption, optimising usage and maintaining secure operations. Align platform strategies with organisational priorities and manage relationships with stakeholders and external vendors. Coordinate with DevOps, Security, and FinOps teams to ensure seamless operations and effective communication.
- Drive Product Capability across Cloud Platform Teams: Set the standard for product management within the Cloud Platform space and mentor other roles to improve product approaches.
The successful candidate must be able to clearly demonstrate evidence of the following essential criteria:
Technical Expertise: Lengthy experience in cloud platform leadership, with a heavy focus on AWS. Strong experience with infrastructure-as-code (Terraform, CloudFormation), CI/CD, and AWS security/compliance frameworks. Knowledge of multi-account AWS architectures, networking, hybrid cloud, and hands-on with containers, serverless, and microservices. Proven product/platform ownership in enterprise tech, with ability to create/manage technical roadmaps and align stakeholders. Skilled in Agile, backlog management, and translating technical requirements into platform capabilities. Experience leading federated/distributed teams and managing stakeholders across business and technical domains.
Business & Communication Skills: Bachelor’s in Computer Science, Engineering, or equivalent experience. Collaborative leadership style, strong written/verbal communication, and ability to influence without direct authority. Understanding of FinOps, cloud cost optimisation, project management for large-scale initiatives, and regulatory compliance.
Preferred Qualifications: Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) or equivalent AWS Certified Cloud Practitioner or AWS Solutions Architect – Associate. Previous experience in financial services, healthcare, or other highly regulated industries.
This role requires the successful candidate to hold or be willing to hold Security check (SC) clearance.
For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Telford Plaza, Telford - moving to Parkside Court, Telford.
Alongside your salary of £71,725, HM Revenue and Customs contributes £20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development.
As part of the application process, you will be asked to provide the following:
- A name-blind CV including your job history, qualifications and previous experiences. Your CV should be limited to your last 3 roles and no more than 200 words per role.
- A 1000-word personal statement. Your personal statement should show how you meet the person specification and essential criteria.
- Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview.
At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. During the panel interview, you will be assessed on Experience based questions. Interviews will take place via video link. Sift and interview dates to be confirmed.
Seniority level: Director
Employment type: Full-time
Job function: Design and Information Technology
Industries: Government Administration and Technology, Information and Media
Platform Owner employer: HM Revenue & Customs
Contact Detail:
HM Revenue & Customs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Platform Owner
✨Tip Number 1
Network like a pro! Reach out to current or former employees at HMRC on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. Personal connections can give you insights that you won't find anywhere else.
✨Tip Number 2
Prepare for your interview by diving deep into HMRC's cloud initiatives. Familiarise yourself with their AWS platforms and think about how your experience aligns with their goals. This will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've led product direction or improved platform performance in past roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at HMRC. Good luck!
We think you need these skills to ace Platform Owner
Some tips for your application 🫡
Craft a Stellar CV: Your CV is your first impression, so make it count! Keep it concise and focused on your last three roles, highlighting relevant experience that aligns with the Platform Owner position. Remember, we want to see how your skills match up with what we're looking for!
Nail Your Personal Statement: This is your chance to shine! Use the 1000-word personal statement to showcase how you meet the essential criteria. Be specific about your experiences and how they relate to the role. We want to hear your story and understand why you're the perfect fit for us!
Address Desirable Criteria Separately: If you have additional qualifications or experiences that meet the desirable criteria, don’t forget to write a separate statement for that too! It’s a great way to stand out and show us what extra value you can bring to the team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at HM Revenue & Customs
✨Know Your Cloud Inside Out
Make sure you brush up on your AWS knowledge before the interview. Be ready to discuss your experience with cloud platforms, especially AWS, and how you've used tools like Terraform or CloudFormation in past projects. This will show that you’re not just familiar with the tech but can also lead discussions around it.
✨Showcase Your Leadership Skills
As a Platform Owner, you'll need to demonstrate your ability to lead cross-functional teams. Prepare examples of how you've successfully managed product backlogs and prioritised features based on business value. Highlight any experience you have in mentoring others or driving collaborative efforts across teams.
✨Communicate Clearly and Confidently
Strong communication skills are key for this role. Practice articulating your thoughts clearly, especially when discussing complex technical concepts. Use the STAR method (Situation, Task, Action, Result) to structure your answers during the interview, making it easier for the panel to follow your thought process.
✨Align with HMRC's Values
Research HMRC’s mission and values, and think about how your personal values align with theirs. Be prepared to discuss why you want to work there and how you can contribute to their goals. Showing that you understand their culture and objectives will set you apart from other candidates.
