At a Glance
- Tasks: Lead organisation design projects to improve efficiency and drive transformational change.
- Company: Join a major cross-government programme with a supportive and collaborative culture.
- Benefits: Competitive salary, opportunities for travel, and professional development.
- Other info: Dynamic role with excellent career growth opportunities in a transformative environment.
- Why this job: Make a real impact on public services while working with diverse teams across the UK.
- Qualifications: Experience in organisation design and strong interpersonal skills required.
The predicted salary is between 40000 - 50000 £ per year.
Locations: Glasgow, Manchester, Newcastle-upon-Tyne, Nottingham
This is a fantastic opportunity to join the major cross government Unity Programme which will bring together Shared Services for His Majesty’s Revenue and Customs (HMRC), Department for Transport (DFT) and Ministry of Housing, Communities and Local Government (MHCLG). The programme aims to deliver the tools in Human Resources (HR), Finance, Payroll, and Procurement to enable the user to complete administration tasks quickly and with minimal effort by modernising our IT Platform, bringing together our shared services teams, standardising our data and cutting through processes that cost our departments time and money.
The Organisation Design Manager is an exciting role within the Organisation Design and Workforce Transition Team within the Unity Programme. We are a supportive and welcoming team. We enjoy working with great colleagues across the programme and beyond to deliver organisation design and development projects which make a real difference.
The role involves analysing current organisational processes and structures, identifying areas for improvement, including where the new technologies will drive differing requirements and a more value add offer. They will be responsible for translating process change into OD impacts for both the Unity shared service organisation and customer departments. The OD and Workforce Transition Team works collaboratively throughout, and the role is likely to involve a high degree of collaboration with subject matter experts across the wider programme. The role will also involve travel to locations around the UK to work with programme teams, departments and stakeholders. This role reports to one of the Organisation Design Leads.
Key responsibilities include:
- Scoping, planning and implementing projects in line with the Unity organisational design strategy and plan.
- Ensuring all projects are delivered in accordance with the Unity integrated programme plan, identifying risks, issues and dependencies whilst supporting programme governance.
- Conducting assessments of current organisational structures, processes, performance and developing proposals to design new organisational structures and processes in line with the agreed target operating model.
- Designing and facilitating programme and stakeholder engagement events using a variety of tools and techniques including face to face workshops in various locations around the UK.
- Working with process and functional colleagues in design sprints to identify OD impacts and develop advice and solutions.
- Identifying how the Service Delivery Model will impact both the shared service organisation and retained functions in OD terms.
- Working closely with Change colleagues to ensure roles and responsibilities are clearly defined.
- Taking on wider work across the OD and Workforce Team according to capacity demands.
- Deputising for the Organisation Design Lead.
The ideal candidate for this role will have the following essential criteria:
- Working knowledge and practical application of OD tools and methodologies.
- Proven track record in delivering OD projects that drive transformational change in an operational environment.
- Experience of managing people change and transition as part of a single integrated programme environment.
- Able to define the people impacts of process change in terms of skills, structures, roles and associated options for managing the transition.
- Strong interpersonal skills and ability to work collaboratively with a broad range of stakeholders across business areas and professions.
- Experience of organisation design and people impact assessment associated with large scale transformation ideally, SAP or comparable enterprise system implementations, including alignment to target operating models and transition planning.
The following criteria are also desirable:
- Qualification in Organisation Design and/or Membership of the Chartered Institute of Personnel and Development.
- Excellent project management skills.
- Experience of delivering organisation design or workforce transition activity within a large scale shared services environment, including assessing impacts on retained functions, service delivery models and customer departments.
Organisation Design Manager employer: HM Revenue & Customs
Join a dynamic and supportive team within the Organisation Design and Workforce Transition Team of the Unity Programme, where your contributions will directly impact the efficiency of shared services across key government departments. With a focus on collaboration and innovation, we offer a culture that values professional growth, providing opportunities to engage with diverse stakeholders and lead transformative projects in a modernised IT environment. Located in vibrant cities like Glasgow, Manchester, Newcastle-upon-Tyne, and Nottingham, you will enjoy a fulfilling work-life balance while making a meaningful difference in public service.
StudySmarter Expert Advice🤫
We think this is how you could land Organisation Design Manager
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at HM Revenue & Customs!
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We think you need these skills to ace Organisation Design Manager
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at HM Revenue & Customs. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to HM Revenue & Customs and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at HM Revenue & Customs. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to HM Revenue & Customs's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at HM Revenue & Customs
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with HM Revenue & Customs.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at HM Revenue & Customs will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact HM Revenue & Customs and how you would contribute to adapting HR strategies.
