At a Glance
- Tasks: Provide fair and impartial decisions on escalated complaints while collaborating with the Adjudicator.
- Company: Join HM Revenue & Customs, a key player in governmental operations.
- Benefits: Enjoy a competitive salary, job security, and opportunities for professional growth.
- Other info: Be part of a supportive team focused on fairness and quality.
- Why this job: Make a real difference by resolving complaints and improving customer service outcomes.
- Qualifications: Strong analytical skills, excellent customer service, and effective communication abilities.
The predicted salary is between 28000 - 35000 £ per year.
HM Revenue & Customs is seeking five Adjudication Investigators in Nottingham to provide high-quality, impartial decisions on escalated complaints.
You'll work closely with the Adjudicator, gaining insights into governmental operations.
Ideal candidates will showcase analytical skills, strong customer service abilities, and have a knack for communicating complex issues effectively.
This role requires teamwork and a focus on improving customer service outcomes.
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We think you need these skills to ace Adjudication Investigator — Fair, Impartial Case Resolution in Nottingham
Analytical Skills
Customer Service Abilities
Communication Skills
Teamwork
Impartial Decision-Making
Problem-Solving Skills
Attention to Detail
