At a Glance
- Tasks: Lead user research to enhance digital services and influence design decisions.
- Company: Join HM Revenue & Customs, a leader in user-centred design.
- Benefits: Enjoy a competitive salary, pension contributions, and flexible working options.
- Other info: Be part of a dynamic team focused on improving public services.
- Why this job: Make a real difference by championing inclusive research practices.
- Qualifications: Extensive user research experience and strong communication skills.
The predicted salary is between 58541 - 58541 € per year.
HM Revenue & Customs is seeking a Senior User Researcher to shape user‑centred design within Unity Business Services. You will lead user research efforts, applying a range of techniques to influence decisions and improve digital services.
The ideal candidate will have extensive experience, exceptional communication skills, and a strong commitment to inclusive research practices.
Benefits include a salary of £58,541, significant pension contributions, and a flexible working environment.
Senior User Researcher - Lead Inclusive Insights in Newcastle upon Tyne employer: HM Revenue & Customs
HM Revenue & Customs is an excellent employer, offering a dynamic and inclusive work culture that prioritises user-centred design and innovation. With a competitive salary, substantial pension contributions, and a flexible working environment, employees are empowered to grow and thrive in their roles while making a meaningful impact on digital services for the public. The commitment to inclusive research practices ensures that all voices are heard, fostering a collaborative atmosphere that values diversity and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land Senior User Researcher - Lead Inclusive Insights in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to current or former employees at HM Revenue & Customs on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your user research projects, especially those focusing on inclusive practices. We want to see how you’ve made an impact in previous roles.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing answers to common questions about user research methodologies and your approach to inclusivity. We can help you refine your responses!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate candidates who align with our values.
We think you need these skills to ace Senior User Researcher - Lead Inclusive Insights in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for User Research:When writing your application, let us see your enthusiasm for user research! Share specific examples of how you've applied user-centred design principles in your past roles. This will help us understand your commitment to improving digital services.
Highlight Your Communication Skills:Exceptional communication is key for this role. Make sure to showcase your ability to convey complex ideas clearly and effectively. Use your application to demonstrate how you've successfully collaborated with diverse teams in the past.
Emphasise Inclusive Research Practices:Since we're all about inclusivity, it's important to highlight your experience with inclusive research methods. Share any techniques you've used to ensure diverse user perspectives are considered in your research efforts.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at HM Revenue & Customs
✨Know Your User Research Techniques
Make sure you’re well-versed in various user research methods. Be ready to discuss how you've applied these techniques in past projects, especially those that focus on inclusivity. This will show your depth of knowledge and commitment to user-centred design.
✨Showcase Your Communication Skills
As a Senior User Researcher, exceptional communication is key. Prepare examples of how you've effectively communicated research findings to stakeholders. Practice articulating complex ideas clearly and concisely, as this will demonstrate your ability to influence decisions.
✨Emphasise Inclusive Research Practices
Highlight your experience with inclusive research methodologies. Be prepared to discuss how you ensure diverse user perspectives are included in your research. This aligns perfectly with the role’s focus on shaping user-centred design within Unity Business Services.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about their current user research practices and how they prioritise inclusivity. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
