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For Companies At a Glance
- Tasks: Lead a design team to create user-focused digital services and map service journeys.
- Company: A forward-thinking government agency dedicated to improving public services.
- Benefits: Competitive salary, flexible working locations, and opportunities for professional growth.
- Why this job: Make a real difference by designing impactful services that benefit the community.
- Qualifications: Experience in large-scale service design and strong communication skills.
- Other info: Fast-paced environment with a focus on innovation and user experience.
The predicted salary is between 36000 - 60000 £ per year.
A government agency is seeking a Senior Service Designer to lead a design team focused on creating user-centered services in a fast-paced environment. The role involves mapping service journeys, facilitating workshops, and ensuring design standards are met.
Candidates should have experience with large service design, understanding of user research, and skills in communication and stakeholder engagement.
Full-time position available in multiple locations including Manchester.
Senior Service Designer: Lead Large-Scale Digital Services in Manchester employer: HM Revenue & Customs
Contact Detail:
HM Revenue & Customs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Designer: Lead Large-Scale Digital Services in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend design meetups, and connect with fellow service designers. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work in service design. Include case studies that demonstrate your user-centered approach and how you've tackled complex projects. This will make you stand out in interviews.
✨Tip Number 3
Prepare for those interviews! Research the agency and their current projects. Be ready to discuss how your experience aligns with their needs, especially in mapping service journeys and facilitating workshops. Confidence is key!
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Senior Service Designer: Lead Large-Scale Digital Services in Manchester
Some tips for your application 🫡
Showcase Your Experience: When applying, make sure to highlight your experience with large-scale service design. We want to see how you've tackled similar challenges in the past, so don’t hold back on those examples!
User-Centered Focus: Remember, this role is all about creating user-centered services. We love seeing candidates who can demonstrate their understanding of user research and how it informs their design decisions.
Communication is Key: Since you'll be engaging with various stakeholders, it's crucial to showcase your communication skills. We appreciate clear and concise writing that reflects your ability to convey complex ideas simply.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at HM Revenue & Customs
✨Know Your Service Design Inside Out
Make sure you’re well-versed in the principles of service design, especially in a large-scale context. Brush up on your experience with user research and how it informs your design decisions. Be ready to discuss specific projects where you've successfully mapped service journeys.
✨Showcase Your Workshop Facilitation Skills
Prepare examples of workshops you've facilitated in the past. Highlight how you engaged stakeholders and ensured everyone contributed to the design process. This will demonstrate your ability to lead a team and create a collaborative environment.
✨Communicate Clearly and Confidently
Since communication is key in this role, practice articulating your thoughts clearly. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing past experiences. This will help you convey your ideas effectively.
✨Understand the Agency's Goals and Values
Research the government agency’s mission and values before the interview. Tailor your responses to show how your design philosophy aligns with their objectives. This will not only impress them but also demonstrate your genuine interest in the role.
