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For Companies At a Glance
- Tasks: Build strong relationships and support business needs through strategic alignment and collaboration.
- Company: Join HM Revenue & Customs, a key player in government administration.
- Benefits: Full-time role with competitive pay and opportunities for career growth.
- Why this job: Make a real impact by driving change and improving business processes.
- Qualifications: Strong communication skills and experience in stakeholder management required.
- Other info: Dynamic environment with a focus on teamwork and leadership.
The predicted salary is between 36000 - 60000 Ā£ per year.
Business Relationship Managers play a vital role in supporting the business with the submission of new ideas and guidance through CDIO front door governance. The role requires ongoing collaboration with the business to enable effective prioritisation and strategic alignment.
As a Senior Business Relationship Manager (BRM), you will engage with business representatives to ensure their complex needs are understood, prioritised, and incorporated into directorate plans. You will also work closely with wider CDIO teams ā developing enduring relationships and an understanding of their products and services and how they might support business driven change requests.
Person specification
The ideal candidate will have a track record of developing exceptionally positive relationships with collaborators across CDIO and wider HMRC. You should demonstrate strategic awareness and possess strong communication skills, and can prioritise between business and CDIO through an understanding of strategic direction and product backlogs and an ability to understand/translate business problems and how IT can help. A good understanding of CDIO governance and practices is essential. You should excel in a teamwork environment and uphold a culture of leadership, responsibility and top-tier service delivery.
Key Responsibilities
- Build strong relationships with CDIO and wider HMRC teams and collaborate with BRMs, Product Managers, Business Analysts, and other CDIO teams to interpret business requests.
- Align business and CDIO priorities and elevate key issues.
- Build knowledge and stay updated on CDIO and departmental strategies, understanding the longer-term business needs and promote alignment with CDIO/HMRC strategies.
- Support cross-functional teamwork as directed by the Lead and Principal BRMs.
- Advise customers on demand management for business driven change. Review and guide business proposals.
- Manage and resolve problems, corrective actions, and lessons learned; share relevant information.
- Ensure compliance with CDIO practices, processes and standards; meet performance metrics.
- Strong stakeholder relationship management skills.
- Expertise in demand management.
- Strategic thinking skills.
- Ability to analyse, translate, and present data to support strategic decisions and align with CDIO priorities.
- Take ownership and show initiative in resolving issues and driving improvement.
Transitional Sites Information
If your location preference is for one of the following sites, itās important to note that these are not longāterm sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.
- Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle
- Telford Plaza, Telford - moving to Parkside Court, Telford
You will be given more information about what this means at the job offer stage.
Leeds Locations
Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance.
Base pay range
Direct message the job poster from HM Revenue & Customs.
Seniority level: MidāSenior level
Employment type: Fullātime
Job function: Information Technology
Industries: Government Administration
Senior Business Relationship Manager in London employer: HM Revenue & Customs
Contact Detail:
HM Revenue & Customs Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Senior Business Relationship Manager in London
āØNetwork Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and donāt be shy about reaching out to current employees at HMRC. Building relationships can give you insider info and might just land you an interview.
āØShow Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your strategic thinking and relationship management skills. Use real-life examples to demonstrate how you've successfully navigated complex business needs in the past.
āØStay Informed
Keep yourself updated on CDIO strategies and governance practices. This knowledge will not only help you in interviews but also show that you're genuinely interested in the role and the organisation's direction.
āØApply Through Our Website
Donāt forget to apply through our website! Itās the best way to ensure your application gets seen by the right people. Plus, it shows youāre serious about joining the team at HMRC.
We think you need these skills to ace Senior Business Relationship Manager in London
Some tips for your application š«”
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in building relationships and strategic alignment. We want to see how your skills match the role of a Senior Business Relationship Manager, so donāt hold back!
Showcase Your Communication Skills: Since strong communication is key for this role, use your application to demonstrate how youāve effectively communicated with stakeholders in the past. We love seeing examples that illustrate your ability to translate complex business needs into actionable insights.
Highlight Teamwork Experience: Weāre all about collaboration here at StudySmarter, so make sure to mention any experiences where youāve worked closely with cross-functional teams. Show us how youāve contributed to team success and supported others in achieving their goals.
Apply Through Our Website: Donāt forget to submit your application through our website! Itās the best way for us to receive your details and keep track of your application. Plus, it shows youāre keen on joining our team!
How to prepare for a job interview at HM Revenue & Customs
āØKnow Your Stakeholders
Before the interview, research the key stakeholders youāll be working with. Understand their roles within CDIO and HMRC, and think about how your experience aligns with their needs. This will help you demonstrate your ability to build strong relationships right from the start.
āØShowcase Your Strategic Thinking
Prepare examples that highlight your strategic awareness and problem-solving skills. Be ready to discuss how you've previously prioritised business needs and aligned them with IT solutions. This will show that you can think critically and strategically, which is essential for a Senior Business Relationship Manager.
āØFamiliarise Yourself with CDIO Governance
Brush up on CDIO governance practices and processes before the interview. Being able to speak knowledgeably about these will not only impress your interviewers but also demonstrate your commitment to compliance and best practices in your work.
āØEmphasise Teamwork and Leadership
Be prepared to discuss your experiences in teamwork and leadership. Share specific instances where youāve led cross-functional teams or collaborated effectively with others. This will illustrate your ability to uphold a culture of responsibility and service delivery, which is crucial for this role.
