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- Tasks: Gather and analyse intelligence to support compliance and law enforcement efforts.
- Company: Join HM Revenue & Customs, a key player in protecting the UK's financial integrity.
- Benefits: Enjoy a competitive salary, generous pension contributions, and flexible working options.
- Other info: Dynamic work environment with opportunities for career growth and continuous improvement.
- Why this job: Make a real difference in safeguarding the UK while developing your skills.
- Qualifications: Proactive, adaptable, and detail-oriented individuals with teamwork skills are encouraged to apply.
The predicted salary is between 24000 - 32000 £ per year.
HM Revenue & Customs is looking for an Assistant Intelligence Officer to join the Risk and Intelligence Service (RIS) and help protect the UK’s financial integrity. The role involves gathering, analysing and delivering high-impact intelligence to support compliance interventions, law enforcement and international partners across the Cardiff, Gartcosh and Ipswich hubs.
Key Responsibilities
- Receive, assess and record intelligence from the public regarding HMRC fraud via telephone and other communication channels.
- Use internal and external databases to interpret and analyse information, producing clear and actionable intelligence reports for dissemination.
- Handle confidential data with discretion, ensuring compliance with data protection legislation, security protocols and internal policies.
- Deliver excellent customer service, maintaining effective working relationships with colleagues, managers and external stakeholders.
- Collaborate within a team environment, contributing to shared goals and supporting others as needed.
- Operate effectively in a dynamic environment, managing conflicting priorities and adapting to changing demands.
- Share ideas and support process enhancements to contribute to a culture of continuous improvement.
- Undertake telephony work as part of daily responsibilities, handling inbound and outbound calls professionally.
Key Qualifications
- Proactive initiative, adaptability and accountability for delivering high-quality work.
- Effective teamwork, contributing to a positive team environment and building constructive relationships.
- Attention to detail in recording and analysing information to support sound decision-making.
- Ability to manage changing priorities, meet deadlines and complete important tasks.
Benefits and Salary
- Salary: £28,016 per annum.
- Pension: HMRC contributes £8,116 towards the Civil Service Defined Benefit Pension scheme (28.97% of salary).
- Flexible and Hybrid Working: HMRC offers flexible and hybrid working policies allowing you to balance work and personal commitments.
- Leave allowance: 25 days, increasing by one day per year of qualifying service up to a maximum of 30 days.
Location
Gartcosh – Scottish Crime Campus, Craignethan Drive, Gartcosh. (IPS fields to existing HMRC staff only.)
Application Notice
Apply before 11:55 pm on Monday 26th January 2026. Webinar sessions to discuss the role will be held on 13th January 2026 (11:00-13:00) and 20th January 2026 (16:00-18:00). Complete the form on our site to join the preferred session.
Assistant Intelligence Officer in London employer: HM Revenue & Customs
Contact Detail:
HM Revenue & Customs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Intelligence Officer in London
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the key responsibilities and qualifications listed in the job description. This will help you tailor your approach during interviews and show that you're genuinely interested in the position.
✨Tip Number 2
Network like a pro! Reach out to current or former employees at HMRC, especially those in similar roles. They can provide insider tips and might even put in a good word for you. Plus, it’s a great way to learn more about the company culture.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to teamwork, adaptability, and handling confidential information. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on the webinar sessions to get more insights about the role and ask any burning questions you might have.
We think you need these skills to ace Assistant Intelligence Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Assistant Intelligence Officer. We want to see how you can contribute to our mission at HMRC!
Showcase Your Attention to Detail: Since this role involves handling confidential data and producing actionable intelligence reports, it’s crucial to demonstrate your attention to detail. Use specific examples in your application to show us how you've excelled in this area.
Highlight Teamwork Skills: Collaboration is key in this role, so don’t forget to mention your experience working in teams. Share stories that illustrate how you’ve built constructive relationships and contributed to shared goals with colleagues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at HM Revenue & Customs
✨Know Your Intelligence
Familiarise yourself with the key responsibilities of the Assistant Intelligence Officer role. Understand how to gather and analyse intelligence, and be ready to discuss your approach to handling confidential data and producing actionable reports.
✨Showcase Your Team Spirit
Prepare examples that highlight your teamwork skills. Think about times when you contributed to a positive team environment or supported colleagues in achieving shared goals. This will demonstrate your ability to collaborate effectively.
✨Adaptability is Key
Be ready to discuss how you've managed changing priorities in previous roles. Share specific instances where you successfully adapted to new demands or handled conflicting tasks, showcasing your proactive initiative and accountability.
✨Customer Service Matters
Since delivering excellent customer service is crucial, think of examples where you've maintained effective relationships with stakeholders. Be prepared to explain how you handle communication professionally, especially during telephony work.