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- Tasks: Support and test Batch services across TWS and MVE platforms for national infrastructure.
- Company: Join a dynamic team at HMRC, contributing to vital national projects.
- Benefits: Enjoy a Civil Service Pension with a generous employer contribution and career development opportunities.
- Other info: Collaborate with top tech teams and gain hands-on experience in a supportive environment.
- Why this job: Make a real impact by ensuring smooth operations of critical services.
- Qualifications: Broad IT experience, knowledge of MS365, SharePoint, and strong problem-solving skills.
The predicted salary is between 40000 - 50000 £ per year.
Within Batch Operations we schedule, run, support Batch services across Tivoli Workload Scheduler (TWS) and Modern Virtual Environment (MVE) platforms for over 100 national infrastructure services. Working as part of an established team, you will be responsible for carrying out operational testing activities as part of HMRC’s development service providing projects/services with key information required to make informed decisions regarding solutions, its individual components and suitability for acceptance into the live production environment.
In this role you will contribute to the Clone activities by executing tests, analysing results, logging and supporting test incidents using a variety of scheduling tools such as Tivoli Workload scheduler (TWS), managing access to virtual environments for use by third party suppliers.
Person specificationWe are looking for someone with a broad IT experience including practical understandings of MS365, SharePoint, ITSM tooling and practices. Have security awareness and experience of escalation management.
The Applications Operations Engineer (Clone Tester) reports into the Batch Operational lead.
Within the Role you will:- Perform database restores, the installation of Code releases, reporting of defects, updating and maintaining both Project and Team documentation.
- Execution of Batch suites at the request of Support teams in both Tivoli Workload scheduler (TWS) or Modern Virtual Environment (MVE).
- Work closely with Capgemini’s Maestro support team, Configuration Management and also the wider Batch Operations Event Management team.
- Keep project progress documentation up to date.
- Complete an Operational Test Plan with accurate activities and schedule.
- Maintain the System Reference Files with details for future projects.
- Complete an Operational Test Report with accurate results and timings.
- Attend Project/Implementation Meetings when required.
- Test Incident (Defect) logging, investigation and support.
- Collection of testing-related measurements and metrics.
- Maintain clone environments ensuring they mirror the status of their live counterparts.
Experience in UNIX and MVE operating systems. SQL – Database queries. Knowledge of large batch systems and how they are supported from an operational perspective. Working knowledge of key support applications such as TWS, Unix & Linux. General IT skills capability but in-depth knowledge in areas of technical specialisation. (The latter can be learnt within the role.) Problem solving and analytical skills. Excellent Communication Skills with internal and external partners. Knowledge of implementing ITIL functionality to an IT Estate and ability to promote the benefits.
A Civil Service Pension with an employer contribution of 28.97%
Applications Operations Engineer - Batch Ops Clone in London employer: HM Revenue & Customs
Contact Detail:
HM Revenue & Customs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Operations Engineer - Batch Ops Clone in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those working with Batch Ops or similar roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! If you’ve got experience with TWS, MVE, or SQL, make sure to highlight that in conversations. Share specific examples of how you've tackled challenges in past roles.
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to operational testing and batch systems. We recommend practising your answers with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Applications Operations Engineer - Batch Ops Clone in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your IT experience, especially with MS365, SharePoint, and any relevant tools like Tivoli Workload Scheduler.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Applications Operations Engineer role. Mention specific projects or experiences that showcase your problem-solving and analytical skills.
Show Off Your Communication Skills: Since excellent communication is key in this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at HM Revenue & Customs
✨Know Your Batch Ops Inside Out
Make sure you brush up on your knowledge of Batch Operations, especially around Tivoli Workload Scheduler (TWS) and Modern Virtual Environment (MVE). Familiarise yourself with how these tools work and be ready to discuss your experience with them. This will show that you're not just a good fit for the role, but that you’re genuinely interested in the specifics of the job.
✨Showcase Your IT Skills
Highlight your broad IT experience, particularly with MS365, SharePoint, and ITSM tooling. Be prepared to give examples of how you've used these tools in past roles. This will demonstrate your capability to adapt and thrive in the technical environment they operate in.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving and analytical skills. Think of specific instances where you've successfully resolved issues, especially in batch systems or during operational testing. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Communicate Effectively
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly and concisely. Be ready to discuss how you've collaborated with teams in the past, especially in logging test incidents or working with support teams. Good communication can set you apart from other candidates.