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- Tasks: Lead a design team to create user-focused services for the Making Tax Digital programme.
- Company: Prominent government agency dedicated to public sector innovation.
- Benefits: Full-time role with significant impact on public service delivery.
- Why this job: Make a real difference in how millions interact with public services.
- Qualifications: Strong service design background and mentoring experience required.
- Other info: Collaborative environment with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A prominent government agency is seeking a Senior Service Designer to lead a dynamic design team in creating user-centered services within their Making Tax Digital program. This role involves guiding the development of complex services, conducting user research, facilitating workshops, and collaborating with multidisciplinary teams to ensure the needs of millions are met.
The ideal candidate will have a strong background in service design, excellent communication skills, and experience in mentoring junior designers. This full-time position offers the opportunity to impact public service delivery significantly.
Senior Service Designer — Public Sector Innovation in Liverpool employer: HM Revenue & Customs
Contact Detail:
HM Revenue & Customs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Designer — Public Sector Innovation in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the public sector design community on LinkedIn or at events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your user-centered design projects, especially those related to public services. Make sure it’s easy to navigate and showcases your best work.
✨Tip Number 3
Prepare for interviews by practising common service design scenarios. Think about how you would approach user research or facilitate a workshop. We want you to feel confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who want to make a difference in public service delivery.
We think you need these skills to ace Senior Service Designer — Public Sector Innovation in Liverpool
Some tips for your application 🫡
Showcase Your Experience: When applying, make sure to highlight your background in service design. We want to see how your past experiences align with the role, especially in user research and leading design teams.
Be User-Centric: Since this role is all about creating user-centered services, let us know how you've put users at the heart of your design process. Share specific examples that demonstrate your approach to understanding user needs.
Communicate Clearly: Excellent communication skills are key for this position. In your application, be clear and concise. We appreciate a well-structured narrative that showcases your ability to convey complex ideas simply.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates during the process.
How to prepare for a job interview at HM Revenue & Customs
✨Know Your Service Design Inside Out
Make sure you brush up on your service design principles and methodologies. Be ready to discuss your past projects in detail, especially those that involved user research and collaboration with multidisciplinary teams. This will show your depth of knowledge and experience.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific challenges in service design, particularly in the public sector. Think about examples from your previous work where you successfully navigated complex service issues or led a team through a design process.
✨Showcase Your Communication Skills
As a Senior Service Designer, you'll need to communicate effectively with various stakeholders. Practice articulating your design decisions clearly and concisely. Consider preparing a brief presentation of a past project to demonstrate your ability to convey complex ideas simply.
✨Highlight Your Mentoring Experience
Since mentoring junior designers is part of the role, be prepared to discuss your approach to mentoring. Share specific examples of how you've supported the growth of others in your team, and what strategies you use to foster a collaborative environment.
