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For Companies Salary: £28,016
A Civil Service Pension with an employer contribution of 28.97%
Contract type: Permanent
Business area: HMRC - HMRC Legal Group - Litigation
Type of role: Administration / Corporate Support, Legal Services, Operational Delivery
Working pattern: Flexible working, Full-time, Job share, Part-time
Location: Manchester Regional Centre - Three New Bailey
Job summary: Discover a career in your hands at HMRC. Are you looking for a challenging, interesting and rewarding role that allows you to grow your administrative skills whilst supporting Legal Professionals? If so, continue reading to find out more about this fantastic opportunity to join HMRC.
About HMRC Legal Group:
- The conduct of independent reviews of decisions made by HMRC which are requested by customers under the legislative provisions.
- The conduct of tribunal and civil litigation on a full range of services.
- Work on new legislation.
- Drafting of statutory instruments and other legal documents.
- Legal advice to ExCom and staff.
The Legal Group support team specifically deals with:
- The provision of a full range of administrative support for our customers including our internal technical caseworkers, lawyers, accountants, review officers, and senior managers.
We are recruiting for 8 x AO vacancies across the Business Support Team and the Enforcement and Insolvency team. Both teams sit within the NICERS business and offer excellent development opportunities.
Two vacancies will be within the Business Support Team, the range of duties in this role include:
- Registering, updating and closing of cases on case management systems.
- Liaising confidently with internal and external stakeholders including the Tribunal service.
- Communicating accurately in writing to internal or external contacts and/or customers.
- Contacting customers by telephone and answering customer queries.
- Maintaining and updating various databases, spreadsheets, and audit trails.
- Updating performance data for management information.
- Being part of a, in-office rota system for postal cover.
- Photocopying, printing, and scanning documents.
- Arranging travel and accommodation.
- Room booking and arranging meetings.
- Inbox management of post received via digital methods.
A further six vacancies are with the Insolvency and Enforcement team, the range of duties in this role include:
- Drafting and serving legal documents following process.
- Compiling compliant court bundles.
- Accurately filing documents using the court filing system.
- Filing applications for judgment.
- Payment plan negotiations.
- Securing charging orders on property.
- Liaising with external counsel for attendance at HMRC court hearings.
Person specification: The specific duties of the role require someone who:
- Can manage their own workload and work to tight deadlines.
- Looks for the best ways to serve our customers, adhering to guidance and processes when completing work.
- Can adapt to differing business needs quickly.
- Can work independently but also as part of a team when the work requires it.
- Understands attention to detail and accuracy is priority when handling sensitive information.
- Has excellent written and verbal communication skills.
- Is proficient in Microsoft Office suite (Word, Excel, PowerPoint).
Essential Criteria: Two GCSEs Grade 4 or above in Maths and English (or equivalents). Please ensure the subject of these qualifications and the grades achieved are listed on your application form.
Benefits: Alongside your salary of £28,016, HM Revenue and Customs contributes £8,116 towards you being a member of the Civil Service Defined Benefit Pension scheme. HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
To find out more about HMRC benefits and find out what it’s really like to work for HMRC, hear from our insiders or visit Thinking of joining the Civil Service.
Selection process details: This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.
How to Apply: As part of the application process, you will be asked to provide a CV and a 500-word Personal Statement.
Eligibility: This role is not eligible for 'skilled worker' sponsorship.
Security: Successful candidates must undergo a criminal record check.
Nationality requirements: This job is broadly open to UK nationals, nationals of the Republic of Ireland, nationals of Commonwealth countries who have the right to work in the UK, and others as specified.
Working for the Civil Service: The Civil Service Code sets out the standards of behaviour expected of civil servants.
Diversity and Inclusion: The Civil Service is committed to attract, retain and invest in talent wherever it is found.
Legal Group Administration Officer employer: HM Revenue & Customs
Contact Detail:
HM Revenue & Customs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Group Administration Officer
✨Tip Number 1
Get to know the company! Before your interview, check out HMRC's YouTube channel and read up on their values. This will help you connect your skills to what they’re looking for and show that you’re genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences relate to the role of Legal Group Administration Officer.
✨Tip Number 3
Be ready to showcase your skills! Think of specific examples where you've demonstrated attention to detail and excellent communication. These are key traits for the role, so have your stories ready to share.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Legal Group Administration Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Legal Group Administration Officer. Highlight relevant experience and skills that match the job description, especially your administrative skills and any legal knowledge.
Craft a Compelling Personal Statement: Your personal statement is your chance to shine! Use the full 500 words to explain what you can bring to the role. Share specific examples from your past experiences that relate to the duties outlined in the job description.
Be Clear and Concise: When filling out your application, clarity is key. Use straightforward language and avoid jargon. Make sure your points are easy to read and understand, as this reflects your communication skills.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application is received and considered. Plus, you’ll find all the details you need about the role and the application process there.
How to prepare for a job interview at HM Revenue & Customs
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Legal Group Administration Officer. Familiarise yourself with the specific tasks mentioned in the job description, like managing case files and liaising with stakeholders. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Skills
Highlight your administrative skills and experience during the interview. Be ready to discuss how you've managed workloads, met tight deadlines, and maintained attention to detail in previous roles. Use specific examples to illustrate your capabilities, especially in using Microsoft Office tools.
✨Prepare for Behavioural Questions
Since the interview will include behavioural questions, think about past experiences where you've delivered at pace or adapted to changing business needs. Reflect on situations that showcase your problem-solving skills and ability to work both independently and as part of a team.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for professional development, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
