HM Revenue and Customs (HMRC) CDIO is seeking a Customer Success Analyst to bridge the SharePoint Centre of Excellence with internal customers, helping users gain value from SharePoint and Microsoft 365 services. You will manage day-to-day customer engagement, gather and analyse feedback, monitor KPIs, and coordinate communications, learning activities and governance materials to inform product decisions.
Based in Leeds with flexible and hybrid working, the role offers opportunities to deepen
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SharePoint Platform Success Analyst in Leeds employer: HM Revenue & Customs
At HMRC, we pride ourselves on being an exceptional employer, offering a unique opportunity to work in a vital compliance role that shapes the future of tax administration for the UK's wealthiest individuals. Our collaborative work culture fosters professional growth and development, with access to specialist training and resources that empower employees to excel in their roles. Located at the heart of the UK’s tax authority, we provide a meaningful career path where your contributions directly impact public services and support for families across the nation.
