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For Companies At a Glance
- Tasks: Lead complex IT projects and ensure successful delivery with your team.
- Company: Join HM Revenue & Customs, a key player in government administration.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Why this job: Make a real impact on world-class services while developing your leadership skills.
- Qualifications: Experience in IT project delivery and strong communication skills required.
- Other info: Collaborative environment with a focus on Agile methodologies and career advancement.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join HM Revenue & Customs as an IT Delivery Manager. This role will lead the delivery of highly technical and complex projects to support our ambitious goals and maintain world‑class services.
Key Responsibilities
- End‑to‑end delivery of one or more medium‑to‑large IT projects
- Production management of IT delivery plans and status reports
- Identification, management and escalation of IT risks, issues and dependencies
- Raising, monitoring and challenging commercials/costs across delivery teams and commercial partners
- Financial forecasting and tracking of all project expenditure
- Building and maintaining effective, collaborative relationships to achieve successful outcomes
- Applying Agile and waterfall delivery methodologies in a delivery management context
- Line management of Associate IT Delivery Managers
- Removing blockers for successful delivery
- Coaching team members, CDIO and HMRC stakeholders in Agile or delivery management
- Active participation in the Delivery Manager community
- Using team‑forming, norming and storming techniques to build self‑sufficient, empowered teams
- Creating a team environment that fosters success and self‑organisation
- Collaborating with Product Managers and project managers to ensure delivery aligns with scope, requirements and timeline constraints
Required Skills and Experience
- Practical knowledge and experience delivering medium to large scale technical or IT‑enabled business change projects in large organisations
- Excellent communication and collaboration skills
- Experience operating across tight and complex governance frameworks, with strong risk and cost management knowledge
- Ability to build and maintain strong stakeholder relationships to achieve outcomes
- Project governance: planning, risk/issues tracking and dependency management
- Commercial awareness: managing and monitoring project costs and budgets; ability to challenge external suppliers for best value
- Utilising both Agile and Waterfall methodologies
- Line management experience (ideally of Associate IT Delivery Managers)
Desirable
- Previous experience in HMRC IT end‑to‑end change lifecycle
- Familiarity with HMRC recognised project management tools and methodologies
- Evidence of influencing strategic decision‑making and understanding consequences of IT decisions
- Delivery Management qualifications such as Prince2 Practitioner, Agile Practitioner or Managing Successful Programmes (MSP)
Seniority level: Associate
Employment type: Full‑time
Job function: Information Technology
Industries: Government Administration
IT Delivery Manager employer: HM Revenue & Customs
Contact Detail:
HM Revenue & Customs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Delivery Manager
✨Tip Number 1
Network like a pro! Reach out to folks in your industry, especially those already working at HMRC. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by brushing up on Agile and Waterfall methodologies. Be ready to share examples of how you've successfully delivered IT projects in the past.
✨Tip Number 3
Show off your communication skills! During interviews, make sure to highlight how you've built strong relationships with stakeholders and managed project risks effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you're serious about joining the HMRC team.
We think you need these skills to ace IT Delivery Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Delivery Manager role. Highlight your experience with medium to large scale IT projects and any relevant methodologies like Agile or Waterfall. We want to see how your skills align with our ambitious goals!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed projects and built strong stakeholder relationships. We love a good story!
Showcase Your Communication Skills: As an IT Delivery Manager, communication is key. In your application, demonstrate your ability to convey complex information clearly. Whether it's in your CV or cover letter, we want to see how you can engage and collaborate effectively.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at HM Revenue & Customs
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects you've worked on. Be ready to discuss specific challenges you faced, how you managed risks, and the methodologies you applied, whether Agile or Waterfall. This will show your depth of experience and ability to handle complex IT delivery.
✨Showcase Your Communication Skills
As an IT Delivery Manager, communication is key. Prepare examples that highlight your ability to build relationships with stakeholders and team members. Think about times when you successfully navigated tight governance frameworks or resolved conflicts, as these stories will demonstrate your collaborative approach.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with project budgets and financial forecasting. Highlight any instances where you challenged costs or negotiated with suppliers for better value. This will show that you not only understand the technical side but also the commercial aspects of project management.
✨Emphasise Team Empowerment
Talk about your experience in coaching and developing team members. Share examples of how you've used team-forming techniques to create a self-sufficient environment. This will illustrate your leadership style and commitment to fostering success within your teams.
