Information Technology Delivery Manager
Information Technology Delivery Manager

Information Technology Delivery Manager

Full-Time 55000 - 65000 £ / year (est.) No home office possible
HM Revenue & Customs

At a Glance

  • Tasks: Lead and deliver complex IT projects while managing risks and budgets.
  • Company: Join a forward-thinking organisation committed to world-class service delivery.
  • Benefits: Competitive salary, professional development, and opportunities for career advancement.
  • Other info: Collaborative culture with a focus on Agile methodologies and team empowerment.
  • Why this job: Make a real impact by driving innovative IT solutions in a dynamic environment.
  • Qualifications: Experience in IT project management and strong communication skills required.

The predicted salary is between 55000 - 65000 £ per year.

This is an outstanding opportunity to join CDIO as an IT Delivery Manager. In this role, you will be responsible for the delivery of a range of highly technical and complex outcomes. Your work will be crucial in ensuring we meet our ambitious goals and continue to provide world-class services.

Key Responsibilities

  • The end-to-end delivery of one or more medium-to-large IT projects.
  • Production management of end-to-end IT delivery plans and status reports.
  • Identification, management and escalation of IT risks, issues and dependencies.
  • Raising, monitoring and challenging commercials / costs across all delivery teams and commercially engaged delivery partners.
  • Financial forecasting and tracking of all project expenditure.
  • Building and maintaining effective and collaborative relationships in order to achieve successful outcomes for the business.
  • Applying your experience / understanding of both Agile and waterfall delivery methodologies in a Delivery Management setting.
  • Line management of Associate IT Delivery Managers.
  • Coaching team members, CDIO and HMRC stakeholders in Agile or Delivery Management.
  • Being an active member of the Delivery Manager community.
  • Using a variety of team forming, norming and storming techniques to build self-sufficient and empowered teams.
  • Creating a team environment that fosters success and self-organisation.
  • Working closely with Product Managers, Delivery Managers or project managers collaboratively to ensure delivery of the products is aligned with the project scope, requirements, and timeline constraints.

Person Specification

The successful candidate will need to demonstrate practical knowledge and experience in the following:

  • Delivering medium to large scale technical or IT enabled business change projects against a backdrop of large-scale organisational change.
  • Excellent communication and collaboration skills.
  • Operating across tight & complex governance frameworks, and a sound knowledge of risk & cost management.
  • Building and maintaining strong working relationships with stakeholders facilitating collaboration in order to achieve successful outcomes for the business.
  • Project Governance including creating and managing a project plan and tracking risks / issues / dependencies.
  • Commercial awareness including managing and monitoring of project costs and budgets and ability to effectively challenge external suppliers to ensure best service and value for money.
  • Utilising both Agile and Waterfall methodologies.

Ideally, the successful candidate will also demonstrate knowledge and experience in the following:

  • Previous experience in the HMRC IT end-to-end change lifecycle.
  • HMRC recognised project management tools and methodologies.
  • Evidence of playing a key role in influencing strategic decision making and demonstrating an understanding of strategic consequences of IT decisions.
  • A recognised or a willingness to work towards Delivery Management qualifications such as Prince 2 Practitioner, Agile Practitioner or Managing Successful Programmes (MSP).

Information Technology Delivery Manager employer: HM Revenue & Customs

Joining CDIO as an IT Delivery Manager offers a unique opportunity to be part of a dynamic and innovative work culture that prioritises collaboration and professional growth. With a strong focus on delivering complex IT projects, employees benefit from comprehensive training, mentorship, and the chance to work alongside experienced professionals in a supportive environment. Located within a forward-thinking organisation, this role not only allows for impactful contributions but also fosters career advancement through continuous learning and development opportunities.
HM Revenue & Customs

Contact Detail:

HM Revenue & Customs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Information Technology Delivery Manager

✨Tip Number 1

Network like a pro! Get out there and connect with folks in the IT delivery space. Attend meetups, webinars, or even local tech events. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience with Agile and Waterfall methodologies. Share specific examples of how you've successfully managed projects and built strong teams.

✨Tip Number 3

Don’t just apply anywhere—apply through our website! We want to see your application and get to know you better. Tailor your approach to highlight how your skills align with our goals and the role of IT Delivery Manager.

✨Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way. Use this opportunity to reiterate your enthusiasm for the role and remind them why you're the perfect fit for managing those complex IT projects.

We think you need these skills to ace Information Technology Delivery Manager

IT Project Delivery
Agile Methodologies
Waterfall Methodologies
Financial Forecasting
Risk Management
Cost Management
Stakeholder Management
Communication Skills
Collaboration Skills
Project Governance
Team Building
Coaching
Commercial Awareness
Change Management
Prince 2 Practitioner

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with IT delivery management. Use keywords from the job description to show that you understand what we're looking for.

Showcase Your Skills: Don’t just list your skills; provide examples of how you've successfully delivered IT projects in the past. We want to see your practical knowledge in action, especially with Agile and Waterfall methodologies.

Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your achievements and experiences quickly.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at HM Revenue & Customs

✨Know Your Projects Inside Out

Before the interview, make sure you thoroughly understand the projects you've managed. Be ready to discuss specific challenges you faced, how you applied Agile or Waterfall methodologies, and the outcomes of those projects. This will show your practical knowledge and experience in delivering complex IT projects.

✨Showcase Your Communication Skills

As an IT Delivery Manager, strong communication is key. Prepare examples of how you've built relationships with stakeholders and facilitated collaboration. Think about times when you had to challenge suppliers or manage project costs, and be ready to share these stories to demonstrate your skills.

✨Be Ready to Discuss Risk Management

Understanding risk management is crucial for this role. Brush up on how you've identified, managed, and escalated risks in past projects. Be prepared to explain your approach to tracking issues and dependencies, as well as how you ensured successful project governance.

✨Demonstrate Your Leadership Style

You'll likely be managing a team, so it's important to convey your leadership style. Think about how you've coached team members or fostered a self-sufficient environment. Share specific techniques you've used to build empowered teams and how you've contributed to the Delivery Manager community.

Information Technology Delivery Manager
HM Revenue & Customs

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