At a Glance
- Tasks: Support project delivery and manage essential documentation for large-scale transformations.
- Company: Join HMRC, a key player in public service transformation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with diverse stakeholders and excellent career advancement potential.
- Why this job: Be part of impactful projects that shape the future of public services.
- Qualifications: Experience in project support and strong organisational skills required.
The predicted salary is between 30000 - 40000 € per year.
HMRC are looking to identify a Business Change Support Officer to play a key role in supporting the delivery of projects within a large-scale transformation programme. The Business Change Support Officer will play a key role in supporting the delivery of business change on behalf of the projects. The role will ensure the smooth operation of business change and project processes, maintenance of project artifacts, and management of governance activity.
Role and Responsibilities
- Support Business Change Managers with the production, management and reporting of required artefacts including plans, RAID/CRAIDD logs, financial trackers, stakeholder logs and status reports.
- Co-ordinate and maintain core project governance processes to ensure compliance with required standards and controls.
- Assist with project scheduling, milestone tracking and updates to delivery plans.
- Maintain accurate and up to date project documentation in line with HMRC Project Delivery Standards.
- Preparation of weekly/monthly status reporting to senior stakeholders.
- Support the ongoing maintenance of the CRAIDD, ensuring risks, issues, decisions and dependencies are captured, monitored and escalated where appropriate.
- Co-ordinate meetings, workshops, governance reviews, and follow-up actions as required.
- Delivery of small scale Change.
- Manage professional relationships with a wide range of internal and external stakeholders.
- Support Business Change Leads in collecting timely and accurate data to report on activities, planned or otherwise, on a regular basis.
Essential Criteria
- Experience supporting large scale projects or programmes.
- Strong organisational skills with attention to detail.
- Experience with production and management of project documentation, RAID management, and execution of governance processes.
- Experience establishing project governance processes and structures and embedding onto an enabled programme of work.
- Experience co-ordinating small Projects.
Project Support Officer in England employer: HM Revenue & Customs
HMRC is an excellent employer for those seeking a meaningful role in project support within a large-scale transformation programme. With a strong focus on employee development, a collaborative work culture, and the opportunity to engage with diverse stakeholders, employees can expect to grow their skills while contributing to impactful change. The supportive environment and commitment to governance excellence make HMRC a standout choice for professionals looking to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Project Support Officer in England
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at HMRC or similar organisations. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research HMRC’s current projects and challenges. This way, you can show how your skills as a Project Support Officer can help them tackle their business change needs.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on articulating your experience with project documentation and governance processes, as these are key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Project Support Officer in England
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with large-scale projects and governance processes. We want to see how your skills align with the role of Project Support Officer, so don’t hold back!
Showcase Your Organisational Skills:Since this role requires strong organisational skills, give examples of how you've managed project documentation or coordinated meetings in the past. We love seeing attention to detail, so make it shine through your application!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read through your achievements and experiences related to project support.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HM Revenue & Customs
✨Know Your Project Management Basics
Make sure you brush up on your project management terminology and processes. Familiarise yourself with terms like RAID logs, governance processes, and project artefacts. This will show that you understand the role and can hit the ground running.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you've demonstrated strong organisational skills. Think about times when you managed documentation or coordinated meetings effectively. Be ready to discuss how you keep track of multiple tasks and ensure nothing slips through the cracks.
✨Understand Stakeholder Management
Since the role involves managing relationships with various stakeholders, be prepared to talk about your experience in this area. Share specific instances where you successfully communicated with different parties and how you ensured their needs were met during a project.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific challenges related to business change support. Think about potential risks or issues that could arise in a project and how you would address them. This will demonstrate your problem-solving skills and readiness for the role.
