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For Companies At a Glance
- Tasks: Lead complex IT projects and ensure successful delivery with your team.
- Company: Join HM Revenue & Customs, a key player in government administration.
- Benefits: Enjoy a full-time role with competitive pay and career growth opportunities.
- Why this job: Make a real impact on world-class services while developing your leadership skills.
- Qualifications: Experience in managing large-scale IT projects and strong communication skills required.
- Other info: Collaborative environment with a focus on Agile methodologies and team empowerment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join HM Revenue & Customs as an IT Delivery Manager. This role will lead the delivery of highly technical and complex projects to support our ambitious goals and maintain world‑class services.
Key Responsibilities
- End‑to‑end delivery of one or more medium‑to‑large IT projects
- Production management of IT delivery plans and status reports
- Identification, management and escalation of IT risks, issues and dependencies
- Raising, monitoring and challenging commercials/costs across delivery teams and commercial partners
- Financial forecasting and tracking of all project expenditure
- Building and maintaining effective, collaborative relationships to achieve successful outcomes
- Applying Agile and waterfall delivery methodologies in a delivery management context
- Line management of Associate IT Delivery Managers
- Removing blockers for successful delivery
- Coaching team members, CDIO and HMRC stakeholders in Agile or delivery management
- Active participation in the Delivery Manager community
- Using team‑forming, norming and storming techniques to build self‑sufficient, empowered teams
- Creating a team environment that fosters success and self‑organisation
- Collaborating with Product Managers and project managers to ensure delivery aligns with scope, requirements and timeline constraints
Required Skills and Experience
- Practical knowledge and experience delivering medium to large scale technical or IT‑enabled business change projects in large organisations
- Excellent communication and collaboration skills
- Experience operating across tight and complex governance frameworks, with strong risk and cost management knowledge
- Ability to build and maintain strong stakeholder relationships to achieve outcomes
- Project governance: planning, risk/issues tracking and dependency management
- Commercial awareness: managing and monitoring project costs and budgets; ability to challenge external suppliers for best value
- Utilising both Agile and Waterfall methodologies
- Line management experience (ideally of Associate IT Delivery Managers)
Desirable
- Previous experience in HMRC IT end‑to‑end change lifecycle
- Familiarity with HMRC recognised project management tools and methodologies
- Evidence of influencing strategic decision‑making and understanding consequences of IT decisions
- Delivery Management qualifications such as Prince2 Practitioner, Agile Practitioner or Managing Successful Programmes (MSP)
Seniority level: Associate
Employment type: Full‑time
Job function: Information Technology
Industries: Government Administration
IT Delivery Manager in England employer: HM Revenue & Customs
Contact Detail:
HM Revenue & Customs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Delivery Manager in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who have experience with HMRC or similar organisations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to IT delivery management. Think about how you’ve tackled risks and managed budgets in past projects. We want you to shine when discussing your experience!
✨Tip Number 3
Showcase your Agile and Waterfall expertise during interviews. Be ready to share specific examples of how you've applied these methodologies in your previous roles. This will demonstrate your fit for the IT Delivery Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace IT Delivery Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Delivery Manager role. Highlight your experience with medium-to-large IT projects and your knowledge of Agile and Waterfall methodologies. We want to see how your skills align with our ambitious goals!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed projects and built strong stakeholder relationships in the past.
Showcase Your Communication Skills: As an IT Delivery Manager, communication is key. In your application, demonstrate your excellent communication and collaboration skills. We love seeing candidates who can effectively engage with teams and stakeholders alike!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at HM Revenue & Customs!
How to prepare for a job interview at HM Revenue & Customs
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects you've worked on, especially those that align with the role. Be ready to discuss your end-to-end delivery experiences, focusing on how you managed risks and dependencies.
✨Showcase Your Communication Skills
As an IT Delivery Manager, communication is key. Prepare examples of how you've built strong relationships with stakeholders and how you've navigated complex governance frameworks. Highlight your ability to challenge costs and ensure value from suppliers.
✨Demonstrate Agile and Waterfall Expertise
Familiarise yourself with both Agile and Waterfall methodologies, as you'll need to apply them in this role. Be prepared to discuss specific instances where you've successfully implemented these methodologies in your projects.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that test your problem-solving skills. Think about past challenges you've faced in project delivery and how you removed blockers or coached team members to foster a successful environment.
