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For Companies At a Glance
- Tasks: Guide teams on CRM best practices and support customisation and integration.
- Company: Leading tech firm focused on innovative CRM solutions.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Why this job: Shape the future of CRM and make a real difference in business processes.
- Qualifications: Expertise in CRM architecture and strong collaboration skills.
- Other info: Fast-paced environment with plenty of room for career advancement.
The predicted salary is between 43200 - 72000 £ per year.
Responsibilities
- Provide expert guidance on CRM best practices, covering market leading CRM products
- Ensure alignment of CRM capabilities with business requirements
- Support configuration, customisation, and integration activities
- Facilitate knowledge transfer to internal teams
Scope
- Work with the Platform and Product teams to advise on CRM architecture
- Work with programme teams to define products and features to be built on the CRM
- Support creation of the migration strategy
- Assist in defining workflows, automation, and reporting
- Work with business teams to define and prioritise proof of concept activities
- Gain approval for design documentation from relevant governance boards
- High-level CRM architecture, including interoperability with CCaaS and EDMS
- CRM configuration and customisation guidelines
CRM SME Architect in England employer: HM Revenue & Customs
Contact Detail:
HM Revenue & Customs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM SME Architect in England
✨Tip Number 1
Network like a pro! Reach out to professionals in the CRM space on LinkedIn or at industry events. We can leverage our connections to get insights and maybe even referrals for that perfect CRM SME Architect role.
✨Tip Number 2
Showcase your expertise! Prepare a portfolio or case studies that highlight your experience with CRM best practices and architecture. We want to demonstrate how we can align CRM capabilities with business needs.
✨Tip Number 3
Practice makes perfect! Set up mock interviews with friends or mentors to refine your answers, especially around configuration, customisation, and integration activities. We need to be ready to impress!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’re all about making connections, so let’s make sure we’re in the right place at the right time.
We think you need these skills to ace CRM SME Architect in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CRM systems and architecture. We want to see how your skills align with the responsibilities listed in the job description, so don’t hold back on showcasing your relevant expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the CRM SME Architect role. We love seeing enthusiasm and a clear understanding of how you can contribute to our team.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in CRM configuration or integration. We’re looking for someone who can not only advise but also implement effective solutions, so let us know how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at HM Revenue & Customs
✨Know Your CRM Inside Out
Make sure you’re well-versed in the latest CRM best practices and market-leading products. Brush up on how these tools can align with business requirements, as this will show your expertise and understanding of the role.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with CRM configuration, customisation, and integration activities. Bring examples of past projects where you’ve successfully implemented these skills, as it’ll demonstrate your hands-on experience.
✨Understand the Bigger Picture
Familiarise yourself with how CRM architecture interacts with other systems like CCaaS and EDMS. This knowledge will help you articulate how you can contribute to the overall strategy and support the programme teams effectively.
✨Prepare for Knowledge Transfer Scenarios
Think about how you would facilitate knowledge transfer to internal teams. Be ready to share strategies or methods you’ve used in the past to ensure that your insights are effectively communicated and adopted by others.
