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- Tasks: Gather and analyse intelligence to support compliance and law enforcement efforts.
- Company: Join HM Revenue & Customs, a key player in protecting the UK's financial integrity.
- Benefits: Enjoy a competitive salary, generous leave, and flexible working options.
- Why this job: Make a real difference in safeguarding the UK’s financial system while developing your skills.
- Qualifications: Proactive, adaptable, and detail-oriented individuals with teamwork skills are encouraged to apply.
- Other info: Dynamic work environment with opportunities for professional growth and development.
The predicted salary is between 24000 - 32000 £ per year.
HM Revenue & Customs is looking for an Assistant Intelligence Officer to join the Risk and Intelligence Service (RIS) and help protect the UK’s financial integrity. The role involves gathering, analysing and delivering high‑impact intelligence to support compliance interventions, law enforcement and international partners across the Cardiff, Gartcosh and Ipswich hubs.
Key Responsibilities
- Receive, assess and record intelligence from the public regarding HMRC fraud via telephone and other communication channels.
- Use internal and external databases to interpret and analyse information, producing clear and actionable intelligence reports for dissemination.
- Handle confidential data with discretion, ensuring compliance with data protection legislation, security protocols and internal policies.
- Deliver excellent customer service, maintaining effective working relationships with colleagues, managers and external stakeholders.
- Collaborate within a team environment, contributing to shared goals and supporting others as needed.
- Operate effectively in a dynamic environment, managing conflicting priorities and adapting to changing demands.
- Share ideas and support process enhancements to contribute to a culture of continuous improvement.
- Undertake telephony work as part of daily responsibilities, handling inbound and outbound calls professionally.
Key Qualifications
- Proactive initiative, adaptability and accountability for delivering high‑quality work.
- Effective teamwork, contributing to a positive team environment and building constructive relationships.
- Attention to detail in recording and analysing information to support sound decision‑making.
- Ability to manage changing priorities, meet deadlines and complete important tasks.
Benefits and Salary
- Salary: £28,016 per annum.
- Pension: HMRC contributes £8,116 towards the Civil Service Defined Benefit Pension scheme (28.97% of salary).
- Flexible and Hybrid Working: HMRC offers flexible and hybrid working policies allowing you to balance work and personal commitments.
- Leave allowance: 25 days, increasing by one day per year of qualifying service up to a maximum of 30 days.
Location
Gartcosh – Scottish Crime Campus, Craignethan Drive, Gartcosh. (IPS fields to existing HMRC staff only.)
Application Notice
Apply before 11:55 pm on Monday 26th January 2026. Webinar sessions to discuss the role will be held on 13th January 2026 (11:00‑13:00) and 20th January 2026 (16:00‑18:00). Complete the form on our site to join the preferred session.
Assistant Intelligence Officer in England employer: HM Revenue & Customs
Contact Detail:
HM Revenue & Customs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Intelligence Officer in England
✨Tip Number 1
Get to know the role inside out! Research what an Assistant Intelligence Officer does and how it fits into HMRC's mission. This will help you tailor your approach during interviews and show that you're genuinely interested in the position.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn, especially those in the Risk and Intelligence Service. They can provide insider tips and might even give you a heads-up about the interview process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to intelligence analysis and customer service. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on the webinar sessions to ask any burning questions directly to the team!
We think you need these skills to ace Assistant Intelligence Officer in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Assistant Intelligence Officer. We want to see how you can contribute to our mission at HMRC!
Showcase Your Attention to Detail: Since this role involves analysing and recording intelligence, it's crucial to demonstrate your attention to detail. Use specific examples in your application that showcase your ability to handle data accurately and responsibly.
Highlight Teamwork Skills: We value collaboration, so be sure to mention any experiences where you've worked effectively within a team. Share how you’ve contributed to shared goals and supported your colleagues in previous roles.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensure you’re considered for the role. Plus, it keeps everything organised on our end!
How to prepare for a job interview at HM Revenue & Customs
✨Know Your Intelligence
Before the interview, brush up on the key responsibilities of an Assistant Intelligence Officer. Familiarise yourself with HMRC's role in protecting financial integrity and be ready to discuss how your skills can contribute to gathering and analysing intelligence effectively.
✨Showcase Your Team Spirit
This role requires effective teamwork, so be prepared to share examples of how you've collaborated with others in previous positions. Highlight your ability to build constructive relationships and support shared goals, as this will resonate well with the interviewers.
✨Demonstrate Attention to Detail
Since the job involves handling confidential data and producing actionable intelligence reports, be ready to discuss your approach to detail-oriented tasks. Share specific instances where your attention to detail made a difference in your work or helped in sound decision-making.
✨Adaptability is Key
The dynamic nature of this role means you’ll need to manage changing priorities. Prepare to talk about times when you successfully adapted to new demands or handled conflicting priorities, showcasing your proactive initiative and accountability.
