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- Tasks: Join our team to support and test Batch services across key platforms.
- Company: Be part of HMRC, a leading national infrastructure service provider.
- Benefits: Enjoy a Civil Service Pension with a generous employer contribution.
- Other info: Collaborate with top teams and grow your career in a supportive setting.
- Why this job: Make a real impact by ensuring smooth operations in a dynamic environment.
- Qualifications: Broad IT experience, including MS365, SharePoint, and operational testing skills.
The predicted salary is between 40000 - 50000 £ per year.
Within Batch Operations we schedule, run, support Batch services across Tivoli Workload Scheduler (TWS) and Modern Virtual Environment (MVE) platforms for over 100 national infrastructure services. Working as part of an established team, you will be responsible for carrying out operational testing activities as part of HMRC’s development service providing projects/services with key information required to make informed decisions regarding solutions, its individual components and suitability for acceptance into the live production environment.
In this role you will contribute to the Clone activities by executing tests, analysing results, logging and supporting test incidents using a variety of scheduling tools such as Tivoli Workload scheduler (TWS), managing access to virtual environments for use by third party suppliers.
Person specificationWe are looking for someone with a broad IT experience including practical understandings of MS365, SharePoint, ITSM tooling and practices. Have security awareness and experience of escalation management. The Applications Operations Engineer (Clone Tester) reports into the Batch Operational lead.
Within the Role you will:
- Perform database restores, the installation of Code releases, reporting of defects, updating and maintaining both Project and Team documentation.
- Execution of Batch suites at the request of Support teams in both Tivoli Workload scheduler (TWS) or Modern Virtual Environment (MVE).
- Work closely with Capgemini’s Maestro support team, Configuration Management and also the wider Batch Operations Event Management team.
- Keep project progress documentation up to date.
- Complete an Operational Test Plan with accurate activities and schedule.
- Maintain the System Reference Files with details for future projects.
- Complete an Operational Test Report with accurate results and timings.
- Attend Project/Implementation Meetings when required.
- Test Incident (Defect) logging, investigation and support.
- Collection of testing-related measurements and metrics.
- Maintain clone environments ensuring they mirror the status of their live counterparts.
Experience in UNIX and MVE operating systems. SQL – Database queries. Knowledge of large batch systems and how they are supported from an operational perspective. Working knowledge of key support applications such as TWS, Unix & Linux. General IT skills capability but in-depth knowledge in areas of technical specialisation. (The latter can be learnt within the role.) Problem solving and analytical skills. Excellent Communication Skills with internal and external partners. Knowledge of implementing ITIL functionality to an IT Estate and ability to promote the benefits.
A Civil Service Pension with an employer contribution of 28.97%
Applications Operations Engineer - Batch Ops Clone in England employer: HM Revenue & Customs
Contact Detail:
HM Revenue & Customs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Operations Engineer - Batch Ops Clone in England
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those working with Batch Operations or similar roles. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Show off your skills! When you get the chance to interview, be ready to discuss your experience with tools like Tivoli Workload Scheduler and SQL. Share specific examples of how you've tackled challenges in past roles.
✨Tip Number 3
Prepare for those tricky questions! Brush up on your knowledge of ITIL practices and how they apply to operational testing. Being able to articulate your understanding will set you apart from the competition.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it makes the process smoother for everyone involved.
We think you need these skills to ace Applications Operations Engineer - Batch Ops Clone in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your IT experience, especially with MS365, SharePoint, and any relevant tools like Tivoli Workload Scheduler.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in past roles. We love seeing analytical skills in action, so don’t hold back on sharing those success stories!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to describe your experiences and avoid jargon unless it's relevant to the role. We appreciate clarity!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at HM Revenue & Customs
✨Know Your Batch Ops Inside Out
Make sure you brush up on your knowledge of Batch Operations, especially around Tivoli Workload Scheduler (TWS) and Modern Virtual Environment (MVE). Familiarise yourself with how these tools work and be ready to discuss your experience with them. This will show that you're not just a good fit for the role, but that you’re genuinely interested in the specifics of the job.
✨Showcase Your IT Skills
Since the role requires a broad IT experience, be prepared to talk about your practical understanding of MS365, SharePoint, and ITSM tooling. Think of specific examples where you've used these tools effectively, and how they relate to the responsibilities of the Applications Operations Engineer position.
✨Demonstrate Problem-Solving Prowess
The ability to solve problems is key in this role. Prepare to discuss past experiences where you’ve encountered challenges, particularly in operational testing or incident management. Highlight your analytical skills and how you approached these situations to find effective solutions.
✨Communicate Clearly and Confidently
Excellent communication skills are essential, especially when working with internal and external partners. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask during the interview to demonstrate your engagement and interest in the team dynamics.