At a Glance
- Tasks: Lead multi-functional teams to deliver complex projects and drive Agile practices.
- Company: Join HM Revenue & Customs, a key player in government innovation.
- Benefits: Competitive day rate, opportunities for travel, and a dynamic work environment.
- Other info: 4-month contract with potential for growth and development.
- Why this job: Make a real impact by optimising delivery and fostering innovation.
- Qualifications: Expertise in Agile practices and strong stakeholder management skills required.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Delivery Manager role at HM Revenue & Customs. We are seeking 2x experienced Delivery Manager(s) to lead the delivery of complex, high-risk products and services within HMRC’s CDIO function. You will be accountable for delivery outcomes, act as the main point of escalation, and engage senior stakeholders. The role involves coaching and mentoring delivery managers and teams, promoting Agile practices (particularly Scrum), and driving continuous improvement. You will help embed innovation and modern ways of working across the organisation, contributing to IT and business objectives.
Key Duties
- Lead one or more multi-functional teams delivering complex projects, managing dependencies across agile and non-agile teams.
- Coach and mentor teams in Agile practices, focusing on Scrum and scaled methodology.
- Facilitate continuous improvement and remove delivery blockers.
- Negotiate and communicate effectively with stakeholders, maintaining and repairing relationships.
- Challenge scope and unnecessary business processes to optimise delivery flow.
- Represent the delivery management profession within HMRC and across government.
- Provide strategic leadership in planning, reporting, risk/issue management, and operational problem solving.
- Manage stakeholders at all levels, including senior business and IT leaders.
- Oversee commercial and supplier management with a focus on quality.
- Promote a culture of learning, development, and coaching within the team.
- Ensure clear communication, organisation, and decision-making to keep delivery commitments on track.
Travel
Travel will be required as part of the role.
Essential Criteria
- Expert knowledge of Agile and Lean practices, with experience leading teams and tailoring new ways of working.
- Strong stakeholder management and communication skills, able to mediate between technical and non-technical audiences.
- Proven ability to maintain delivery momentum, addressing complex risks, issues, and dependencies.
- Experience across the full product lifecycle, including planning and engagement at appropriate stages.
- Ability to challenge and improve organisational processes, driving innovation and continuous improvement.
- Strategic planning and leadership skills, including project reporting, risk management, and financial oversight.
- Commercial and supplier management experience, ensuring value and quality from contracts.
- Team leadership and coaching capability, fostering collaboration and accelerating team development.
Location: UK Regional Centres
Day Rate: Competitive
INSIDE IR35
Contract length: 4 months
Delivery Manager employer: HM Revenue & Customs
HM Revenue & Customs is an exceptional employer that prioritises innovation and continuous improvement within a supportive work culture. As a Delivery Manager, you will have the opportunity to lead multi-functional teams, engage with senior stakeholders, and foster Agile practices, all while benefiting from a commitment to employee development and strategic leadership. With competitive rates and a focus on meaningful contributions to public service, HMRC offers a rewarding environment for those looking to make a significant impact.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at HMRC or have experience with Agile practices. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by brushing up on your Agile knowledge. Be ready to discuss how you've led teams and tackled complex projects. We want to hear about your real-life experiences and how you’ve driven continuous improvement.
✨Tip Number 3
Showcase your stakeholder management skills! Think of examples where you’ve successfully negotiated and communicated with different audiences. This will highlight your ability to mediate between technical and non-technical teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in the process.
We think you need these skills to ace Delivery Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Agile practices and stakeholder management. We want to see how your skills align with the Delivery Manager role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills:Since this role involves coaching and mentoring, it’s crucial to demonstrate your leadership capabilities. Share examples of how you've led teams, facilitated improvements, or navigated complex projects. We love seeing how you’ve made a difference!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make your key achievements stand out. We appreciate clarity, and it helps us quickly see why you’d be a great fit for the team!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly. Plus, it shows you’re keen on joining us at HMRC, which is always a bonus!
How to prepare for a job interview at HM Revenue & Customs
✨Know Your Agile Stuff
Make sure you brush up on your Agile and Lean practices before the interview. Be ready to discuss how you've led teams using Scrum and other methodologies, as well as any specific examples of how you've tailored these practices to improve delivery outcomes.
✨Stakeholder Savvy
Prepare to showcase your stakeholder management skills. Think of examples where you've successfully negotiated or mediated between technical and non-technical audiences. Highlight how you maintained relationships and resolved conflicts to keep projects on track.
✨Showcase Continuous Improvement
Be ready to talk about how you've facilitated continuous improvement in your previous roles. Share specific instances where you've identified blockers and implemented changes that optimised delivery flow, demonstrating your proactive approach to problem-solving.
✨Leadership and Coaching Examples
Since the role involves coaching and mentoring, come prepared with examples of how you've led teams and fostered collaboration. Discuss your leadership style and how you've helped team members develop their skills while driving project success.
