At a Glance
- Tasks: Handle customer calls and provide essential admin support while learning on the job.
- Company: Join HM Revenue & Customs, a supportive and dynamic organisation.
- Benefits: Full travel and accommodation covered, plus a Level 3 Apprenticeship.
- Other info: Opportunity for national and international travel while developing your skills.
- Why this job: Kickstart your career with hands-on experience and training from day one.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
The predicted salary is between 25000 - 32000 £ per year.
HM Revenue & Customs is seeking a frontline Customer Service Apprentice for the Surge and Rapid Response Team (SRRT).
You will handle inbound and outbound calls, assist customers, and provide vital administrative support while enrolling on a Level 3 Apprenticeship Programme.
Travel nationally or abroad may be required, with full travel and accommodation covered by the role.
No prior experience is required; training starts on day one and a supportive team will help you grow within HMRC.
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We think you need these skills to ace Crisis-Response Admin Specialist
Customer Service Skills
Communication Skills
Administrative Support
Call Handling
Teamwork
Adaptability
Time Management
