A government agency in the UK is seeking a CCaaS Architect for a mid-senior level role. This contract position focuses on providing expert guidance on CCaaS best practices and ensuring alignment with business requirements. Responsibilities include advising on CCaaS architecture, supporting integration efforts with CRM, and facilitating knowledge transfer among internal teams. Ideal candidates will have expertise in market leading CCaaS products and a strong understanding of security and compliance considerations. This role involves transforming business opportunities and managing proof of concept activities. #J-18808-Ljbffr
CCaaS Architect: Design, Integration & Strategy employer: HM Revenue & Customs
HM Revenue & Customs is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As an Agile Delivery Manager, you will benefit from a strong focus on professional development, with ample opportunities for growth and advancement within the public sector. Located in a supportive atmosphere that values transparency and teamwork, you will play a vital role in shaping digital services that make a real difference to users across the UK.
