Job Description
As a Senior Infrastructure Engineer in the Tooling & Automation team, you’ll provide technical leadership while developing and supporting business-critical tooling used across HMRC to deliver infrastructure as code and deploy services.
Primarily hosted on AWS, the estate uses EC2, containers, automation and CI/CD technologies. You’ll combine hands-on engineering with live-service leadership, ensuring services remain secure, resilient and aligned with HMRC standards.
Live service and tooling
- Lead BAU support, incident and change management, protecting service availability and continuity.
- Lead the maintenance and improvement of Nexus 3, GitLab, Bastion Services, AWX, HashiCorp Vault, Jenkins and Artifactory.
- Oversee user access, technical problem resolution, patches, upgrades and lifecycle risks.
- Maintain AWS-hosted infrastructure, Linux/RHEL, containers, networking, automation and CI/CD services.
Architecture and delivery
- Work with architects and Technical Strategy & Assurance colleagues to turn designs into secure, supportable solutions.
- Ensure tooling aligns with HMRC architecture, standards and technology roadmaps.
- Deliver through Agile practices, maintaining technical documentation and support records.
Technical leadership
- Lead and support engineers delivering maintenance, migrations and service improvements.
- Build team capability and resilience through coaching and knowledge sharing.
- Work with product managers, service owners, architects, delivery teams and suppliers.
- Provide technical input into roadmaps, priorities, workforce and budget planning.
About YOU!
You’ll be an experienced infrastructure engineer with a strong background in complex live-service environments and the ability to provide technical leadership.
You’ll need experience in:
- Cloud and operating systems: AWS and Linux/RHEL engineering and administration, plus relevant Windows knowledge.
- Automation and CI/CD: GitLab, Jenkins, AWX, Terraform or comparable automation technologies.
- Containers and networking: Docker and networking/proxy technologies such as Nginx or Traefik.
- Tooling services: Supporting secure, business-critical tooling such as Nexus, Artifactory, HashiCorp Vault, GitLab, Jenkins, AWX or bastion services.
- Service management: Managing incidents, changes, risks and continuity, with knowledge of ITIL, DevOps and Agile.
- Technical leadership: Leading engineers, providing technical direction and improving service resilience.
- Stakeholder management: Working effectively with architects, service owners, delivery teams and third-party suppliers.
Nice to haves
- Relevant AWS, Linux/RHEL, infrastructure-as-code, DevOps or service-management certification.
- AWS Cloud Practitioner or SysOps Administrator certification.
- Experience modernising or migrating legacy infrastructure/tooling.
- Experience improving resilience, observability, security or automation.
- Experience managing multiple service improvements.
Further location information
Only select a location you are willing and able to work from. Only one offer of employment will be made, and location preferences cannot be changed after submitting your application.
Telford: Telford Plaza is not a long-term HMRC site and colleagues will move to Parkside Court, subject to HMRC location strategy and relevant employee policies.
Leeds: A Moves Adjustment Payment may be available to eligible current HMRC colleagues in Bradford.
Alongside a salary of £45,544, HM Revenue and Customs contributes £13,194 towards Civil Service Defined Benefit Pension membership.
HMRC also offers:
- Flexible and hybrid working, subject to operational needs.
- 25 days' annual leave, rising to 30 days with qualifying service.
- Alpha pension contributions equivalent to at least 28.97% of salary.
- Family-friendly policies and personal support.
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Senior Infrastructure Engineer in Cardiff employer: HM Revenue & Customs
At HMRC, we pride ourselves on being an exceptional employer, offering a unique opportunity to work in a vital compliance role that shapes the future of tax administration for the UK's wealthiest individuals. Our collaborative work culture fosters professional growth and development, with access to specialist training and resources that empower employees to excel in their roles. Located at the heart of the UK’s tax authority, we provide a meaningful career path where your contributions directly impact public services and support for families across the nation.
