Business Operations Manager – M&A Operations
The Business Operations Manager will support the commercial, operational and people priorities of the M&A practice. The role involves working closely with stakeholders across M&A, Finance, HR and Technology to deliver the business plan and drive continued business growth.
Key Responsibilities
- Supporting the delivery of M&A’s strategic priorities through analysis, reporting and coordination
- Supporting financial performance through annual budgeting, forecasting, reporting and commercial analysis
- Contributing to initiatives that improve pricing discipline, delivery effectiveness and operational performance using data, analytical tools, AI‑enabled solutions and offshore delivery capabilities
- Managing governance processes, operational reporting, systems and management information to support the effective running of the business
- Providing insight into the evolving shape of the business through headcount analysis and workforce reporting to support decision‑making
- Supporting workforce planning, recruitment, promotions, talent and employee engagement activities in partnership with HR and business leaders
- Coordinating and supporting business improvement initiatives, including the adoption of new business systems, AI‑enabled ways of working and operational change programmes
- Building strong working relationships across key enabling functions, including Finance, HR, Technology and other business services teams, to support delivery against business priorities
Essential Qualifications
- Experience in financial planning and analysis within a large and/or complex organisation
- Experience supporting business management and operational activities, ideally within a professional services environment
- Intermediate to Advanced Excel skills, including the ability to manage, manipulate and analyse large and/or complex datasets efficiently
- Strong PowerPoint and Word capability, with the ability to communicate insights clearly and effectively
- Proven ability to manage multiple priorities and deliver high‑quality outputs in a fast‑paced environment whilst maintaining a high level of accuracy and attention to detail
- Strong communication and stakeholder management skills, with experience working effectively with a range of stakeholders
- Strong problem‑solving skills and a proactive approach to identifying improvements and delivering outcomes
Desirable Qualifications
- Experience using data visualisation and reporting tools such as Power BI or Tableau
- Experience supporting business transformation, systems implementation and/or change management programmes
- Exposure to AI‑enabled tools, operational improvement initiatives or alternative delivery models
Personal Attributes
- Commercially minded, with the ability to translate data into actionable business insights
- Able to understand strategic priorities and translate them into effective operational delivery
- Collaborative and relationship‑focused, with the ability to build effective networks across functions
- Self‑motivated and adaptable, with a willingness to take ownership of workstreams and deliver outcomes
- Comfortable working with ambiguity and evolving business priorities
T2, Business Operations Manager, M&A, Strategy Risk & Transactions Advisory employer: Hm Revenue & Customs (Hmrc)
HM Revenue & Customs (HMRC) is an excellent employer for those looking to make a meaningful impact in the media sector. With a strong commitment to employee development, a collaborative work culture, and the flexibility of hybrid working arrangements in London, HMRC provides a supportive environment where individuals can thrive and grow their careers while contributing to innovative operational designs.
Contact Details:
Hm Revenue & Customs (Hmrc) Recruitment Team
