Senior Manager, Digital Regulation, Ethics & Regulatory Compliance

We are looking to expand our Digital Regulation team with highly motivated and collaborative individuals who will bring an understanding of risk and regulatory compliance issues along with project delivery skills, aimed at defining and delivering bespoke regulatory compliance solutions and building strong, trusted relationships with our target clients. Our team works with some of the largest and most complex technology, media and telecommunications organizations in the world. Successful candidates will support these platforms across the end‑to‑end regulatory lifecycle of digital regulations, from operational model design and implementation, identification and mitigation of digital platform risk, and preparation for independent audits.

Key responsibilities include:

• Designing and implementing enterprise‑level governance, risk and compliance frameworks
• Performing regulatory risk assessments (e.g., online safety risk assessments, compliance risk assessments)
• Helping business document regulatory controls and preparing for independent audit (including ISAE3000)
• Setting up Trust & Safety and Content Compliance processes/controls (including minor/vulnerable user safety, fundamental rights, codes of practice, deepfakes and NCII)
• Advising on specific regulatory domains including internet regulation, artificial intelligence and media regulation
• Underpinning compliance processes with proportionate RegTech solutions
• Working across multiple industries to identify challenges with existing risk and compliance capabilities and provide solutions via advisory, process, capability and/or technology improvements

You are adaptable and able to understand and assimilate regulatory issues across different types of industries and develop insights into how these issues might affect different types of business, changing direction quickly as industry standards emerge or client priorities change. You take a pragmatic approach to compliance centered on a solid understanding of governance, ethics and compliance frameworks, enabling us to provide sound advice to clients to help them meet challenges and minimise risks effectively and efficiently. You are passionate about technology and innovation, and thoughtful about the drivers for regulatory transformation (online harms, competition, AI/Machine Learning) and the wider regulatory ecosystem in which our clients operate.

Essentials:

• Background in Governance, Risk, Ethics and/or Compliance either in industry or professional services
• Proven track record of delivering complex projects, often to tight timelines, and meeting scope, budget and quality requirements
• Knowledge of key flagship digital regulations, including the EU Digital Services Act, EU Digital Markets Act, EU AI Act, UK Media Act and UK Online Safety Act
• Evidence of a keen interest in understanding digital technologies and the harms these can have on society
• Experience supervising and guiding team members, with coaching/mentoring, objective setting, performance management and career development
• Open to travel to client sites and/or flexible working hours to match client needs

Individuals should have all or some of the following personal skills:

• Team‑working and inclusive working style
• Innovative working style and nature
• Excellent communication skills (including presentations, report and proposal writing)
• Good commercial acumen
• Confidence in navigating complexity and ambiguity
• Ability to work as part of a global diverse team in an agile environment
• Problem‑solving to build solutions for clients using insight and experience

Desirables:

• Experience of business development, including creating new service offerings and selling these to clients (or internal stakeholders)
• Experience using technology platforms or solutions to support or deliver projects
• Foreign language skills and/or proven record of working across/with different geographies

You will be based in London or Manchester with hybrid working. You will have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely, balancing client needs and personal wellbeing.