Deloitte seeks a Contact Centre & CX Architect to design and deliver next-generation customer engagement solutions for global clients. You will work on complex transformation programmes, translating requirements into scalable cloud architectures for CCaaS, AI and automation.
You will collaborate with business stakeholders, engineering teams and partners to drive measurable value, while mentoring delivery teams and contributing to Deloitte's CX capability development.
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Senior CX Architect: Cloud, AI & CCaaS Leader employer: HM Revenue & Customs (HMRC)
Barclay Simpson is an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation within the banking sector in London. Employees benefit from significant exposure to senior stakeholders, ample opportunities for professional development, and a supportive environment that encourages continuous learning and growth. With a focus on integrated auditing and a commitment to career advancement, this role is perfect for those looking to make a meaningful impact while expanding their expertise in both business and technology.
Contact Details:
HM Revenue & Customs (HMRC) Recruitment Team
