Manager, Operations Designer, Banking Operations & Domain Solutions, Engineering, AI & Data, Technol

Job description

Deloitte’s Banking Operations & Domain Solutions team works at the forefront of digital innovation and technology change in the banking sector.

Clients engage us to collaborate on complex problems ranging from transforming legacy technology, advising on integrations and separations, to designing and building brand new digital banks and propositions.

We design, build and operate next generation banking operations.

As part of the practice you will work with a diverse group of Deloitte teams to deliver value across the delivery lifecycle, from strategy and proposition definition to detailed operations and technology design, and as part of engineering and implementation teams to deliver for our clients.

• Connect to your opportunity
• Working as part of a team of industry specialists providing consulting services across major banking clients, quickly building upon existing industry knowledge to become an expert in your field.
• Primarily focusing on the delivery of client work that will successfully fulfill and exceed client expectations and deliver engagement and programme objectives.
• Owning clear deliverables and leading small work streams, developing strong long‑term client relationships with the aim to be recognized as a trusted business advisor in the Retail & Commercial Banking sector.
• Participating fully within Deloitte to assist the growth of the Banking Operations & Domain Solutions team, develop, and guide junior colleagues, and support the firm’s commitment to creating a more diverse and inclusive culture.
• Connect to your skills and professional experience

Essentials

• Delivery experience within a consulting firm at a retail or commercial bank, building society or similar institution; internal consulting or change management experience in similar institutions is also acceptable.
• Strong knowledge of the UK banking industry and market, including macro trends such as customer, regulatory, economic and business factors and disruptive technologies (such as Generative AI, Automation and Intelligent Process Optimisation) that drive change and transform business models of key institutions.
• Experience delivering small projects or leading workstreams on transformations such as target operating model design and implementation, automation, migrations, re‑platforming, business integration and separation, process re‑engineering or cost reduction.
• Excellent project and programme management capabilities including production of detailed project plans, key quality programme deliverables and delivering to strict time constraints.
• Excellent ability in Microsoft Office, particularly Power Point and Excel.
• Exceptional communication and people skills, ability to liaise with stakeholders and team members of varying seniority.
• Strong interpersonal skills and the ability to work on diverse teams with a diverse range of people.
• Enthusiasm and passion for delivering market‑leading solutions that make a difference.

Desirable

• Understanding of the diverse requirements of clients and the need to work on projects in differing geographies and time zones.
• Experience working in Agile delivery environments.
• Demonstrable potential to manage functional teams.
• Understanding of risk, how to mitigate risk and protect the firm’s reputation.
• Location & working style

You will be based in London with hybrid working.

Depending on the requirements of your role you will have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely, with face‑to‑face meetings when needed.

Join us

If you’re passionate about transforming the banking industry and eager to leverage your expertise to drive continuous improvement and innovation for our clients, we encourage you to apply.

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