Senior Manager, Credit Risk Management in London

Financial institutions are undergoing regulatory changes, emerging technologies, and evolving customer expectations. Deloitte's Credit Risk Management practice assists clients in optimising and transforming their end‐to‐end Credit Risk Operating Model, encompassing all critical processes from underwriting to debt strategies.

Responsibilities

• Supporting end‑to‑end reviews of credit risk management processes to assess opportunities for enhancement and recommend innovative solutions to increase productivity and reduce costs;
• Supporting and providing oversight of internal audits of end‑to‑end credit risk management processes and due diligence work on credit processes, methodologies and approaches as part of M&A buy‑side support;
• Supporting clients with their digital transformation, developing standards for underwriting process and implement solutions via emerging technologies (i.e. Robotics, Artificial Intelligence) to execute the credit processes;
• Supporting development of Deloitte's offerings with respect to credit risk target operating models, decision science, process assurance, portfolio management and credit risk reporting;
• Supporting our clients in delivering a 'the three lines of defence' structure, defining roles and responsibilities and adapting solutions for clients with different level of maturity;
• Developing standards for underwriting process and implementing solutions via emerging technologies to execute the credit processes;
• Taking a 'hands on' role in the development of Credit Process and Transformation products;
• Being flexible and collaborative in taking on other duties commensurate with the grade and the nature of the post;
• Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution.

Qualifications

• Credit risk management experience in a project‑based banking environment or a consulting environment covering at least two of the following:
• Working in an underwriting team;
• Working in a credit policy team;
• Working as part of a portfolio management function;
• Working on credit risk management projects; or
• Supporting the implementation of a digital lending platform.
• Demonstrable experience in credit risk management audit, gained either within a third‑line audit function at a financial institution or through co‑sourced audit engagements with consulting firms;
• Credit process expertise (regulatory requirements, portfolio management, underwriting, process, collections), experience in assessing credit process efficiencies, quantifying opportunities and implementing solutions across either retail, commercial or wholesale credit risk;
• Experience in helping to design or operate credit risk management frameworks, whether through risk appetite frameworks, suites of credit risk policies, or defining systems of credit risk KRIs;
• An understanding of the differences in approach to credit risk management across the retail, commercial and wholesale sectors;
• Strong business communication skills, both verbally and through the use of PowerPoint, Word and Excel;
• Core business analysis skills across requirements, business process design;
• Proven experience in leading, mentoring, and developing diverse project teams, fostering a collaborative and high‑performance environment;
• Experience in successfully leading and delivering projects from inception to completion, ensuring high‑quality outcomes and client / stakeholder satisfaction;
• Demonstrable experience in identifying and converting business opportunities, including leading the development of compelling proposals and pitches to clients;
• Strong commercial acumen and a proven ability to articulate value propositions and solutions tailored to client needs;
• Proven ability to build and maintain strong relationships with stakeholders, both internally and externally, influencing outcomes and driving collaboration;
• Ability to contribute to and execute strategic initiatives for practice growth, market positioning, and service offering development;
• Evidence of relevant professional work experience.

Desirable

• Experience across both retail and commercial lending;
• Knowledge and experience of credit risk management technology and data and experience with key vendors such as nCino;
• Knowledge and experience of collateral management processes and regulation;
• Knowledge and interest in the application of alternative and augmented datasets for credit decisioning including Open Banking;
• Experience of credit risk management processes applied to Trade Finance;
• Knowledge of counterparty credit risk (CCR) and relevant regulation;
• Knowledge and experience of risk‑based pricing;
• Experience of investment management and private credit;
• Knowledge and interest of the FinTech and RegTech landscape appropriate to credit risk management;
• Awareness of credit risk approaches applied to lending innovations such as embedded finance / buy now pay later;
• Strong analytical skills in relation to portfolio quality assessments, acquisition and behavioural scoring, collection techniques, debt pricing, and operational analytics;
• Established professional network within the financial services or credit risk sector, with a track record of leveraging relationships for business development;
• Experience in thought leadership activities, such as presenting at industry conferences, contributing to publications, or developing market‑relevant points of view.

Location and Working Arrangements

You will be based in London with hybrid working. You will have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely, as required by the role. You may also work face‑to‑face when needed and collaborate with colleagues online.

Personal Independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. Certain colleagues are subject to personal independence constraints, which may restrict holding certain financial interests or secondary employment with specific audit clients. The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.