At a Glance
- Tasks: Build and deploy innovative customer service solutions using Salesforce Data Cloud and AgentForce.
- Company: Join Deloitte Digital, a leader in tech consulting with a vibrant team culture.
- Benefits: Enjoy a competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Hybrid working model based in London or Manchester, perfect for balancing work and life.
- Why this job: Make an impact by integrating AI-driven solutions in a dynamic environment.
- Qualifications: Passion for Salesforce, basic SQL skills, and a desire to learn about AI capabilities.
The predicted salary is between 60000 - 80000 £ per year.
We are looking for a Salesforce Data Cloud and AgentForce Senior Consultant to join our dynamic Deloitte Digital team. The role focuses on building and deploying customer service solutions within the Salesforce ecosystem, with a strong emphasis on data modelling, integration, and AI‑driven enhancements.
Responsibilities
- Assist in development, building, and implementation of Salesforce Data Cloud instances in conjunction with Sales, Service, and Commerce Cloud.
- Support project execution activities including analysis, documentation, solution development, testing, and performance monitoring.
- Identify potential technical design and data model risks and help devise mitigation strategies.
- Participate in technical design and data model workshops with engineering and business stakeholders.
- Translate and communicate technical requirements and solutions to business stakeholders.
- Stay informed on new Salesforce features and contribute to efficient solution discussions.
- Maintain technical documentation through active participation in workshops.
- Engage with client needs in marketing and Salesforce Data Cloud requirements during implementation.
- Understand Salesforce Data Cloud capabilities and limitations, and contribute to proposed solutions.
- Develop foundational knowledge as a technical solution specialist in components like Data streams, Unified Data Model, Transformations/Insights, Identity Resolution, Segmentations, and Activations.
- Assist in developing and maintaining key data model, segmentation, architecture, code documentation, and technical specifications.
- Support the development team in building solutions while ensuring architectural integrity.
- Contribute to workstreams in large‑scale enterprise implementations focused on Salesforce Data Cloud architecture and data models.
- Design and integrate AgentForce‑powered AI capabilities into Salesforce Data Cloud and Marketing Cloud solutions.
- Support the development and optimisation of generative AI workflows while ensuring adherence to Salesforce Trust Layer security and compliance standards.
- Apply Agentic AI best practices to orchestrate multi‑step, autonomous Salesforce processes across Clouds.
- Identify AI‑specific risks related to data usage, bias, and model behaviour and implement mitigation strategies.
- Stay current on new Salesforce AI ecosystem features and identify opportunities for value creation.
Qualifications
- Desire to achieve Salesforce Data Cloud Consultant certification.
- Desire to achieve AgentForce Specialist certification.
- Salesforce Admin certification (or actively working towards it).
- Platform App Builder certification (or actively working towards it) with understanding of Salesforce Flows.
- Developing presentation skills for both technical and non‑technical audiences.
- Basic proficiency in SQL queries.
- Experience or interest in integrating with cloud‑based data warehouses/lakes (e.g., Snowflake, Databricks).
- Interest in Salesforce AgentForce capabilities, including building and deploying AI‑driven agents.
- Knowledge of generative AI workflow design within Salesforce.
- Understanding of Agentic AI orchestration across Salesforce Clouds.
- Understanding of Salesforce Trust Layer and its role in secure, compliant AI deployments.
- Additional exposure to SOQL and APEX is preferred.
- Front‑end coding skills (HTML, CSS/SASS, Typescript, React, XML, JSON) are preferred.
Location & Working Arrangement
Based in London or Manchester with a hybrid working model that includes office, virtual collaboration spaces, client sites, and remote work.
Senior Consultant, Salesforce Data Cloud and Agentforce , Deloitte Digital in London employer: Hm Revenue & Customs (Hmrc)
Deloitte Digital is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Senior Consultant role in Salesforce Data Cloud and AgentForce. With a strong emphasis on professional development, employees are encouraged to pursue certifications and engage in continuous learning, all while enjoying the flexibility of a hybrid working model in vibrant cities like London or Manchester. The company not only values technical expertise but also promotes a supportive environment where team members can thrive and contribute to cutting-edge solutions in the Salesforce ecosystem.
Contact Details:
Hm Revenue & Customs (Hmrc) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Consultant, Salesforce Data Cloud and Agentforce , Deloitte Digital in London
✨Network Like a Pro
Get out there and connect with folks in the Salesforce community! Attend meetups, webinars, or even just grab a coffee with someone in the industry. Building relationships can lead to job opportunities that aren’t even advertised.
✨Show Off Your Skills
Don’t just tell them what you can do; show them! Create a portfolio of your projects or case studies related to Salesforce Data Cloud and AgentForce. This will give potential employers a clear view of your capabilities and how you can add value.
✨Ace the Interview
Prepare for your interviews by practising common questions and scenarios related to Salesforce solutions. Be ready to discuss your experience with data modelling and AI-driven enhancements, as these are key for the role. Confidence is key!
✨Apply Through Our Website
Make sure to apply through our website for the best chance at landing that Senior Consultant role. We love seeing candidates who take the initiative to engage directly with us. Plus, it shows you’re serious about joining the Deloitte Digital team!
We think you need these skills to ace Senior Consultant, Salesforce Data Cloud and Agentforce , Deloitte Digital in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Senior Consultant. Highlight your experience with Salesforce Data Cloud and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Showcase Your Skills:Don’t just list your qualifications; demonstrate them! Use specific examples to show how you've tackled challenges in data modelling, integration, or AI-driven enhancements. This helps us see your practical experience in action.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you're passionate about the role and how you can contribute to our team at Deloitte Digital. Keep it engaging and make sure to connect your experiences to the job description.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Hm Revenue & Customs (Hmrc)
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce Data Cloud and AgentForce knowledge. Understand the latest features, capabilities, and limitations. Being able to discuss how these can be applied in real-world scenarios will show that you're not just familiar with the platform but also passionate about it.
✨Prepare for Technical Questions
Expect to dive deep into technical discussions during your interview. Be ready to explain data modelling, integration strategies, and AI-driven enhancements. Practise articulating complex concepts in a way that both technical and non-technical stakeholders can understand.
✨Showcase Your Problem-Solving Skills
Deloitte Digital values candidates who can identify risks and propose solutions. Prepare examples from your past experiences where you've successfully navigated challenges, particularly in project execution or technical design workshops. This will demonstrate your proactive approach and critical thinking.
✨Engage with the Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the team, projects, and company culture. This not only shows your interest but also helps you gauge if Deloitte Digital is the right fit for you. Plus, it’s a great way to build rapport with your interviewers.
