Credit Risk Transformation Manager (Hybrid, London)

Financial institutions face a period of unprecedented changes in terms of regulatory challenges, emerging technologies, and customer expectations. Deloitte's Credit Risk Management practice is at the forefront of assisting clients in optimising and transforming their end-to-end Credit Risk Operating Model, encompassing all critical processes. We provide comprehensive support to financial institutions across the entire credit lifecycle, from underwriting and account management to pre-delinquency, collections, recoveries, and debt strategies.

In response to the growing demand for the team's services, we are looking for a Manager to join the team, working on engagements to deliver transformational credit risk change at a range of clients and to work on initiatives to support the growth of our business.

Connect to your opportunity

• Supporting end-to-end reviews of credit risk management processes to assess opportunities for enhancement and recommend innovative solutions to increase productivity and reduce costs;
• Supporting clients with their digital transformation, developing standards for underwriting process and implement solutions via emerging technologies (i.e. Robotics, Artificial Intelligence) to execute the credit processes;
• Supporting development of Deloitte's offerings with respect to credit risk target operating models, decision science, process assurance, portfolio management and credit risk reporting;
• Supporting internal audits of end-to-end credit risk management processes and due diligence work on credit processes, methodologies and approaches as part of M&A buy-side support;
• Supporting our clients in delivering a 'the three lines of defence' structure, defining roles and responsibilities and adapting solutions for clients with different level of maturity;
• Taking a 'hands on' role in the development of Credit Process and Transformation products;
• Being flexible and collaborative in taking on other duties commensurate with the grade and the nature of the post;
• Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution.

Connect to your skills and professional experience

• Credit risk management experience, gained either in a project-based banking environment or a consulting setting, covering at least one of the following:
• Contributing to an underwriting team;
• Assisting a portfolio management function;
• Supporting credit risk management projects; or
• Supporting the implementation of a digital lending platform.
• Credit process expertise (regulatory requirements, portfolio management, underwriting, process, collections), with experience in supporting the assessment of credit process efficiencies, contributing to the quantification of opportunities, and assisting in the implementation of solutions across either retail, commercial or wholesale credit risk;
• Experience in contributing to the design or operation of credit risk management frameworks, whether through risk appetite frameworks, suites of credit risk policies, or defining systems of credit risk KRIs;
• An understanding of the differences in approach to credit risk management across the retail, commercial and wholesale sectors;
• Strong business communication skills, both verbally and through the use of PowerPoint, Word and Excel;
• Core business analysis skills across requirements gathering and business process design;
• Strong work ethic and commitment to delivering excellence to clients;
• Professional and personable with excellent team working skills;
• Proactive, highly collaborative and capable of working independently with appropriate guidance;
• Flexible to adjust to Deloitte culture and work in line with our shared values;
• Exposure to project tasks and an interest in developing people management skills; and
• Evidence of relevant professional work experience.

Desirable

• Experience across both retail and commercial lending;
• Experience in credit risk management audit, gained either within a third-line audit function at a financial institution or through co-sourced audit engagements with consulting firms;
• Knowledge and experience of credit risk management technology and data, and familiarity with key vendors such as nCino;
• Knowledge and experience of collateral management processes and regulation;
• Knowledge and interest in the application of alternative and augmented datasets for credit decisioning including Open Banking;
• Experience of credit risk management processes applied to Trade Finance;
• Knowledge of counterparty credit risk (CCR) and relevant regulation;
• Knowledge of risk-based pricing;
• Awareness of investment management and private credit concepts;
• Knowledge and interest of the FinTech and RegTech landscape appropriate to credit risk management;
• Awareness of credit risk approaches applied to lending innovations such as embedded finance / buy now pay later;
• Strong analytical skills in relation to portfolio quality assessments, acquisition and behavioural scoring, collection techniques, debt pricing, and operational analytics.

Our hybrid working policy

You’ll be based in London with hybrid working. We understand the importance of balancing your career alongside your home life. That’s why we support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face‑to‑face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing.