Business Architect Manager, Consumer, ERI & TMT, Operations Industry & Domain Solutions, Engineering

Are you passionate about operational design and delivery, and thinking creatively to solve client issues? Do you want to help a diverse range of organisations to undertake fundamental transformation to drive business value? Could you provide insights to help our clients make decisions, address challenges, and achieve their objectives? Have you delivered complex transformation programmes that translate strategy into execution? Can you think on your feet, adapt and pivot where necessary? If you say yes to any of these, please apply.

We design, build, and optimise the operations of leading private sector businesses within the industry groups of Consumer (incl. Consumer Products, Retail, Automotive and THS); Energy, Resourcing and Industrials (ERI); and Technology, Media and Telecommunications (TMT), to bring their biggest ideas to life and help them to unlock the value of AI, digital and sustainability. Working with colleagues across Deloitte, we combine business design, process engineering and cost transformation in-hand with data and technology fluency to solve our clients’ biggest challenges, bring the unpredictable and unknown into focus, and turn concepts into reality.

Our team requires ambitious, entrepreneurial and curious people that will drive innovation and thrive in disruption. Your role will include:

• Supporting the design and delivery of operating models and identifying areas of innovation/operational improvement within existing operating models
• Assessing processes, identifying and quantifying inefficiencies and contributing ideas for improvement
• Helping develop business cases, leading on data synthesizing and modelling, and identifying and/or delivering sustainable cost savings in collaboration with senior clients
• Developing methodical approaches to research and analysing large qualitative and quantitative data sets to shape insights and recommendations
• Evaluating and using emerging and innovative technologies or ways of thinking to shape strategy; design operating models, principles and roadmaps; and deliver transformation
• Managing relationships across a broad range of stakeholder groups
• Leading small project teams, workstreams and components of engagements
• Organising inputs to contribute to the logical flow of deliverables

We are looking for people to join our team who embrace change and bring us ever greater breadth and depth of expertise. The quality of our technical skills is enhanced through our practical knowledge of implementation and our ability to learn from each other.

Knowledge of the dynamics/trends in one or more of the following industries:

• Consumer Packaged Goods
• Transport, Hospitality & Services
• Retail
• Energy & Chemicals
• Power, Utilities & Renewables
• Mining & Metals
• Industrial Products & Construction
• Telecommunications
• Media
• Technology

Desirable experience (based on the preceding industry list):

• Experience of use of AI/Automation to accelerate key operational processes and/or optimise ways of working in one of the above sectors
• Experience of managing change including stakeholder engagement, communications, and adoption plans to ensure smooth transitions
• Experience operating at a strategic and operational level, balancing long‑term vision with hands‑on execution
• Experience working across a variety of tools such as Excel, Powerpoint, Jira, Data Visualisation (e.g. PowerBi / Tableau), Low Code Platforms (e.g. PowerApps) and Process Modelling tools (e.g. Signavio)
• Previous consulting experience, whether as an independent advisor or in‑house
• Experience of a junior‑level operational role in at least one private sector organisation (as an employee or as a consultant/contractor) demonstrating knowledge of the overall operating model of that business
• Educated to degree level or equivalent qualification

You will be based in London, Edinburgh or Manchester with hybrid working. Depending on the requirements of your role, you will have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You will meet face to face when needed while collaborating and learning from colleagues, sharing experiences and building relationships that support your career and prioritise your wellbeing.

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires certain colleagues to abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the independence team upon request.