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- Tasks: Lead the development of technical procedures and ensure compliance in digital forensics.
- Company: Join HM Revenue & Customs, a key player in UK tax compliance and fraud investigation.
- Benefits: Enjoy a competitive salary, hybrid working options, and 25 days holiday per year.
- Why this job: Make a real impact in combating tax evasion while working with cutting-edge technology.
- Qualifications: Experience in digital forensics, R&D, and maintaining quality standards is essential.
- Other info: Flexible working hours may be required to meet business needs.
The predicted salary is between 30000 - 42000 Ā£ per year.
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This range is provided by HM Revenue & Customs. Your actual pay will be based on your skills and experience ā talk with your recruiter to learn more.
Base pay range
Base salary of Ā£36,320 + Ā£10,521 (STC) Contribution Pension Per Annum
25 days holiday per year
60% of hybrid working flexitime from NG2
About the Team
HMRCās Fraud Investigation Service (FIS) is responsible for the departmentās civil and criminal investigations.
FIS provides HMRC with an effective investigation arm to enforce the Departmentās compliance policies. This enables the Department to deliver against the strategic responsibilities across all the taxes and duties it administers. This includes complex offshore evasion, international smuggling of illicit excise goods, exports of controlled weapons and technology, labour market abuses, VAT and Self-Assessment repayment frauds and a host of other fraud attacks targeted at the tax system.
FIS is home to a wide range of people with a variety of skills and professional backgrounds ā including accountants, cybercrime specialists, criminal justice professionals, tax professionals and operational delivery support teams to name but a few. We use a range of powers and approaches to protect funding for UK public services, investigating the most harmful tax cheats and ensuring nobody is beyond our reach.
Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime.
Job Description
Cybercrime & Forensic Services (C&FS) provides critical support to FIS investigations nationally through the provision of important forensic services. From supporting warrant executions to the preservation and analysis of digital evidence.
The Forensic Science Regulator (āFSRā) has provided clear instruction that all forensic service providers within the criminal justice system will become compliant with the FSR Codes and Practice of Conduct (āFSR Codesā) as well as relevant ISO standards for the conduct of digital forensics activities.
There are several areas across C&FS which needs to comply with the code. Working alongside practitioners as subject matter experts, the Research and Technical Manager will be responsible for developing and delivering documented technical procedures, maintaining quality checks and the competency framework and method validation, as well as ensuring maintenance of obtained UKAS accreditation to the required standard(s).
This is a unique opportunity to be responsible for critical elements of our services provided to HMRCās investigation teams. You will ensure that all aspects of digital forensics activity are carried out to the highest standard, adhering to forensic strategy and principles, and meeting Forensic Science Regulator requirements.
Research and Technical Managers will be dealing with a wide variety of digital evidence to provide research & development into new operationally driven capabilities, through experimentation of theories and testing of forensic tools.
Person Specification
Reporting to the Senior Technical Managers, the responsibilities for the role are:
- The implementation & maintenance of documented technical procedures, establishing and maintaining validation of forensic methods and assessing and testing staff competency, as well as helping to identify any non-conformance with, or potential improvement of, policies and procedures towards maintaining quality standards.
- Conducting some aspects of operationally driven Research & Development (R&D), conducting research into new technology, conducting experiments, and documenting findings. On occasion, the opportunity to present the findings to wider government audiences.
- Positively endorse and nurture a culture that understands and embraces the requirement to work to the FSR code of practice, quality frameworks and remain committed to continuous improvement.
- Support the wider technical management team with the implementation and consistent application of all technical procedures across the Digital Forensics capability.
- Collaborate with the Quality Assurance team to ensure compliance with FSR codes of practice and ISO standards.
- Represent HMRC and demonstrate compliance with the required standards during external assessments conducted by UKAS.
- To carry out any duties commensurate with the purpose of the post that may from time to time be determined by the senior leadership.
1. Demonstrable experience of maintaining team records, improving processes and the writing of Documented Technical Processes (DTPs, also commonly referred to as āstandard operating procedures SOPsā), ideally within an ISO17025 accredited environment, or an environment working towards such kinds of accreditation.
2. Demonstrable experience of assessing and testing staff competency, or helping to identify any non-conformance within working practises.
3. Demonstrable experience of conducting aspects of R&D in a digital environment or with digital devices, or in an academic setting.
1. Experience of giving evidence in court
2. Previous experience working in a Law Enforcement environment / legal environment.
3. Experience of negotiating and influencing discussion, decisions and change with internal and/or external partners and agencies.
4. An understanding of operational search and seizure practice or involved with planning and considering searches.
Training
Depending on existing experience, you will be expected to undertake training, ranging from in-house training to external courses.
You will undergo a 6 month Training and Assessment Period (TAP).
Flexibility Payment
This post attracts a Level 1a Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. Additionally, you will be expected to work longer hours from time to time, at weekends and outside your normal working hours/days (including bank holidays).
In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements.
FP levels are reviewed annually ā on a business need and personal basis ā and may be subject to change.
If you currently receive the Flexibility Payment, which may include Transition Protection and/or a Maintained Pension Value, moving to a new role may affect your payments.
Details of the Flexibility Payment can be found in the attached document.
Behaviours
We\’ll assess you against these behaviours during the selection process:
- Changing and Improving
- Making Effective Decisions
- Working Together
Technical skills
We\’ll assess you against these technical skills during the selection process:
- Assessment based on digital forensics and digital technology. Presentation details will be given to successful candidates prior to the interviews.
To learn more and apply click link before 11:55pm Thur 14th Aug 2025
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
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Job function
Research, Public Relations, and Marketing
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Industries
Government Administration and Research Services
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Research & Technical Manager employer: HM Revenue & Customs
Contact Detail:
HM Revenue & Customs Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Research & Technical Manager
āØTip Number 1
Familiarise yourself with the Forensic Science Regulator (FSR) Codes and ISO standards relevant to digital forensics. Understanding these guidelines will not only help you in interviews but also demonstrate your commitment to maintaining high-quality standards in forensic practices.
āØTip Number 2
Network with professionals in the digital forensics and law enforcement sectors. Attend relevant conferences or workshops where you can meet potential colleagues and learn about the latest trends and technologies in the field, which could give you an edge during discussions.
āØTip Number 3
Prepare to discuss your experience with Research & Development in a digital context. Be ready to share specific examples of projects you've worked on, particularly those that involved testing new technologies or methods, as this is a key aspect of the role.
āØTip Number 4
Brush up on your presentation skills, as you may need to present findings to government audiences. Practising how to convey complex information clearly and effectively will be crucial, especially when discussing technical procedures and research outcomes.
We think you need these skills to ace Research & Technical Manager
Some tips for your application š«”
Understand the Role: Before applying, make sure to thoroughly read the job description for the Research & Technical Manager position. Understand the key responsibilities and required skills, especially those related to digital forensics and compliance with FSR codes.
Tailor Your CV: Customise your CV to highlight relevant experience in maintaining technical procedures, conducting research and development, and assessing staff competency. Use specific examples that demonstrate your expertise in digital forensics or similar fields.
Craft a Strong Cover Letter: Write a compelling cover letter that connects your background to the role. Emphasise your experience in law enforcement environments, your understanding of operational search practices, and your ability to work collaboratively within a team.
Highlight Relevant Skills: In your application, clearly outline your technical skills related to digital technology and forensic science. Mention any experience you have with ISO standards and your ability to conduct R&D in a digital context, as these are crucial for the role.
How to prepare for a job interview at HM Revenue & Customs
āØUnderstand the Role and Responsibilities
Make sure you thoroughly read the job description and understand the key responsibilities of the Research & Technical Manager role. Be prepared to discuss how your experience aligns with the specific tasks, such as maintaining quality checks and developing technical procedures.
āØShowcase Your Technical Expertise
Since this role involves digital forensics and compliance with ISO standards, be ready to demonstrate your knowledge in these areas. Prepare examples from your past work where you've successfully implemented technical processes or conducted research and development.
āØPrepare for Behavioural Questions
Expect questions that assess your ability to change and improve processes, make effective decisions, and work collaboratively. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your problem-solving skills.
āØPractice Your Presentation Skills
As the role may involve presenting findings to wider government audiences, practice delivering clear and concise presentations. Be prepared to explain complex technical information in an accessible way, showcasing your communication skills.
