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- Tasks: Support investigations by managing data, budgets, and relationships with stakeholders.
- Company: Join HMRC, a key player in ensuring a fair tax system in the UK.
- Benefits: Enjoy flexible working, generous leave, and opportunities for personal development.
- Why this job: Be part of a mission-driven team tackling serious tax fraud and making a real impact.
- Qualifications: Strong communication skills, attention to detail, and a full UK manual driving licence required.
- Other info: Face-to-face interviews in Croydon; security clearance needed before appointment.
The predicted salary is between 24000 - 42000 £ per year.
Discover a career in your hands at HMRC. Whether you\’re seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees about what it’s really like to work at HMRC.
Location: Croydon – Ruskin Square
Fraud Investigation Service (FIS) is responsible for HMRC’s Civil and Criminal investigations. Our investigation capability is key to managing and reducing the tax gap, supporting HMRC’s strategic objectives, and ensuring a healthy tax system.
This role in Investigation Services Core provides vital services supporting criminal, civil, and regulatory investigations into serious tax fraud and money laundering.
Job Description
Assistant Investigation Hub Officers deliver core services supporting investigations, including:
- Interrogating departmental systems, preparing intelligence packs, and interpreting data.
- Procurement of essential items and managing budgets.
- Developing stakeholder relationships with investigators.
- Managing property and vehicles, including driving official vehicles.
Security Clearance
National Security Vetting at Security Check (SC) level is required. Please review the security information section of the advert.
Person Specification
This is a manual role involving vehicle fleet maintenance, outdoor working, and working with high-spec equipment. You will support investigations and work across various HMRC sites.
Essential Criteria
- Strong interpersonal and communication skills.
- Attention to detail and organizational skills.
- Proficiency in Microsoft Office O365.
- Ability to work independently and under pressure.
Licences
A full UK manual driving licence is required, with weekly driving expected.
Behaviours
- Working Together
- Managing a Quality Service
- Delivering at Pace
Salary: £30,071 plus pension contributions. HMRC offers flexible/hybrid working, generous leave, and development opportunities.
Application Process
Submit a CV, a 250-word personal statement on essential criteria, and a 250-word statement on \’Working Together\’. Further details are provided on the application form.
This vacancy assesses Behaviours, Strengths, and Experience via Success Profiles. Interviews are face-to-face in Croydon.
Eligibility
Check eligibility criteria carefully. This role is not eligible for Skilled Worker sponsorship.
Security & Other Checks
Candidates must undergo a criminal record check and obtain SC security clearance before appointment.
Additional Information
We are testing new AI and automation in our assessment process, which will not influence your application outcome.
If you experience accessibility issues, contact the provided email for support.
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Assistant Hub Officer employer: HM REVENUE & CUSTOMS
Contact Detail:
HM REVENUE & CUSTOMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Hub Officer
✨Tip Number 1
Familiarise yourself with HMRC's mission and values. Understanding their commitment to reducing the tax gap and supporting investigations will help you align your responses during interviews, showcasing your enthusiasm for their objectives.
✨Tip Number 2
Brush up on your Microsoft Office O365 skills, especially Excel and PowerPoint. Being proficient in these tools is crucial for preparing intelligence packs and managing data effectively, which are key responsibilities of the role.
✨Tip Number 3
Prepare examples of how you've successfully managed stakeholder relationships in the past. This will demonstrate your interpersonal skills and ability to work collaboratively, which are essential for the Assistant Hub Officer position.
✨Tip Number 4
Since this role involves outdoor working and vehicle management, consider discussing any relevant experience you have with fleet maintenance or driving in your interview. Highlighting your practical skills can set you apart from other candidates.
We think you need these skills to ace Assistant Hub Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Assistant Hub Officer position. This will help you tailor your application to highlight relevant skills and experiences.
Craft Your CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in areas like communication, organisation, and proficiency in Microsoft Office O365. Use bullet points for clarity and impact.
Personal Statements: Prepare two personal statements: one addressing the essential criteria and another focusing on 'Working Together'. Be specific about your experiences and how they relate to the role, using examples to demonstrate your skills.
Review and Edit: Before submitting, review your application for any spelling or grammatical errors. Ensure that your statements are concise and within the word limit. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at HM REVENUE & CUSTOMS
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of an Assistant Hub Officer. Familiarise yourself with HMRC's mission and how this role contributes to their objectives, especially in fraud investigation.
✨Showcase Your Skills
Prepare examples that demonstrate your strong interpersonal and communication skills, attention to detail, and proficiency in Microsoft Office O365. Be ready to discuss how you've successfully managed budgets or developed stakeholder relationships in previous roles.
✨Prepare for Behavioural Questions
Since the interview will assess behaviours, think about situations where you've worked collaboratively, managed a quality service, or delivered results under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the team dynamics, the challenges faced in the role, and opportunities for professional development. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
