At a Glance
- Tasks: Develop your customer service skills while supporting operations in a dynamic environment.
- Company: Join the HM Prison and Probation Service, a key part of the Civil Service.
- Benefits: Gain a recognised qualification and valuable work experience while earning.
- Other info: Six positions available; great opportunity for personal and professional growth.
- Why this job: Kickstart your career with hands-on training and real-world impact.
- Qualifications: GCSE English and Maths (grade C or above) required.
The predicted salary is between 15000 - 20000 £ per year.
HM Prison and Probation Service is offering an apprenticeship within the Civil Service.
This role focuses on customer service skills and leads to the Customer Service Practitioner (Level 2) qualification, over an expected duration of one year.
Six positions are available.
Working arrangements and weekly hours are published on Civil Service Jobs, with entry requirements including GCSE English and Maths (grade C or above).
Training provider is to be confirmed.
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Operations & Customer Service Apprentice (Level 2) employer: HM Prison & Probation Service
Joining the Civil Service as an Operational Support Grade apprentice offers a unique opportunity to contribute to meaningful public service while gaining valuable skills in customer service. With a strong commitment to employee development, you will benefit from structured training and support, fostering a collaborative work culture that values diversity and inclusion. Located in the North East, this role not only provides a pathway for career advancement but also allows you to make a positive impact in your community.
Contact Details:
HM Prison & Probation Service Recruitment Team
