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For Companies At a Glance
- Tasks: Support operations in a unique environment while gaining valuable customer service skills.
- Company: Join the Civil Service and make a difference in your community.
- Benefits: Earn while you learn with a structured apprenticeship programme.
- Why this job: Kickstart your career with hands-on experience in a supportive role.
- Qualifications: No prior qualifications needed, just a willingness to learn.
- Other info: 12 positions available for a one-year immersive experience.
The predicted salary is between 800 - 1400 £ per month.
This apprenticeship is a role within the Civil Service. To see full details of the apprenticeship click on ‘apply’ to go to the Civil Service Jobs website.
Course Information
- Course: Customer service practitioner (level 2)
- Level: 2
- Route: Sales, marketing and procurement
- Apprenticeship Level: Intermediate
Working Arrangements
- Working Week: Click apply to see full details of the working week for this apprenticeship.
- Expected Duration: 1 Year
- Number of Positions Available: 12
No responsibilities or qualifications are listed in this description.
14424 - Operational Support Grade - HMP Isle of Wight (Prison Support Role) Apprenticeship in Newport employer: HM Prison & Probation Service
Contact Detail:
HM Prison & Probation Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 14424 - Operational Support Grade - HMP Isle of Wight (Prison Support Role) Apprenticeship in Newport
✨Tip Number 1
Make sure to research HMP Isle of Wight and the role you're applying for. Understanding the environment and the specific duties can really help you stand out during interviews.
✨Tip Number 2
Network with current or former employees if you can. They can provide insider tips on what the hiring team is looking for and how to best present yourself.
✨Tip Number 3
Practice common interview questions related to customer service and operational support. We all know that practice makes perfect, so get comfortable with your answers!
✨Tip Number 4
Don't forget to apply through our website! It’s a straightforward process, and we’re here to help you every step of the way in landing that apprenticeship.
We think you need these skills to ace 14424 - Operational Support Grade - HMP Isle of Wight (Prison Support Role) Apprenticeship in Newport
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read the job description thoroughly. It’ll give you a good idea of what we’re looking for and help you tailor your application to fit the role perfectly.
Show Off Your Skills: When filling out your application, don’t hold back! Highlight any relevant skills or experiences that relate to customer service or support roles. We want to see what makes you stand out!
Be Yourself: We love authenticity! Let your personality shine through in your written application. This is your chance to show us who you are beyond just your qualifications.
Apply Through Our Website: Make sure to apply through our website for the best experience. It’s straightforward and ensures your application gets to us directly. We can’t wait to hear from you!
How to prepare for a job interview at HM Prison & Probation Service
✨Know Your Role
Make sure you understand the specifics of the Operational Support Grade role. Familiarise yourself with what a prison support role entails, especially in a Civil Service context. This will help you answer questions confidently and show your genuine interest.
✨Brush Up on Customer Service Skills
Since this apprenticeship focuses on customer service, be prepared to discuss your understanding of customer service principles. Think of examples from your past experiences where you've demonstrated excellent service, even if it's not in a formal job setting.
✨Research the Organisation
Take some time to learn about HMP Isle of Wight and the Civil Service. Understanding their values and mission can help you align your answers with what they’re looking for, making you a more appealing candidate.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the apprenticeship and the working environment. This shows that you’re engaged and serious about the opportunity, plus it gives you valuable insights into what to expect.
