BAS: Senior Case Administrator OMU in Wrexham

BAS: Senior Case Administrator OMU in Wrexham

Wrexham Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage case administration and ensure compliance with various mandated processes.
  • Company: Join a dynamic team in a high-energy administrative environment.
  • Benefits: Competitive salary, professional development, and opportunities for career growth.
  • Why this job: Make a real difference in offender management while developing your skills.
  • Qualifications: Experience in administration and strong organisational skills required.
  • Other info: Rotational role with mentorship opportunities for new starters.

The predicted salary is between 36000 - 60000 £ per year.

Overview of the job

This is an Administrative job in an establishment. This role is particularly designed for Local Establishments with a high churn.

Summary

This role acts as a Senior Case Administrator reporting direct to the Band 5 Hub Manager. The role involves the checking and compilation of various mandated processes within the OMU department's Case Administration team. The job holder will act as deputy to the Band 5 Hub Manager in regard to Custody work and will hold responsibility for checking and ensuring compliance with Sentence Calculation PSIs. In addition to the standard case administrator role, the role involves the management of an allocated caseload. This is a non-operational job with no line management responsibilities. This role is rotational.

Responsibilities, Activities and Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

  • Organise, produce and maintain accurate records for the area of work e.g. checklists etc.
  • Undertake the transactional activity associated with the Offender Management function. This includes processing the following paperwork ready for checking and onward transmission by the Hub Manager:
  • Discharge Report / Pre-Discharge Report
  • Bail applications
  • Release on Temporary License (ROTL)
  • Home Detention Curfew (HDC)
  • Offender Assessment and Sentence Management (OaSys)
  • Multi-Agency Public Protection Arrangements (MAPPA)
  • Re-categorisation
  • Sentence calculations, including conduct initial checks
  • Appeals
  • Violent Sex Offender Register (VISOR)
  • Multi-Agency Risk Assessment Planning (MARAP)
  • Adjudications
  • Indeterminate Sentence Prisoners
  • Parole applications
  • Legal Correspondence
  • License Applications
  • Resettlement overnight Release
  • Prisoner Fines
  • Foreign Nationals/Deportation/Immigration
  • Risk to Children/Safeguarding Children
  • Harassment/Restraining Orders
  • Category A administration
  • Recall paperwork
  • Public Protection
  • Ensure completion of mandatory daily tasks list and tasks have been allocated fairly within the team.
  • Ensure all release and transfer paperwork has been completed by the team.
  • Will hold responsibility for checking and ensuring compliance with Sentence Calculation PSIs.
  • Act as a SPOC for all communications to the team, prioritise and distribute to the appropriate person or relevant department in the establishment e.g. managing custody inbox/OMU inbox.
  • Correspond with relevant stakeholders and agencies to ensure that they are aware of information and that it is adequately shared e.g. liaison with PPCS case managers for specific parole cases.
  • Maintain and check establishment databases, manual filing systems and logs of information with responses within timescales, producing reports as required e.g. Data quality, Caseload databases, HDC Logs etc.
  • Arrange any meetings including the preparation of paperwork, minutes and action points e.g. Monthly OMU Meetings, IRMT.
  • Act as specialist administrator and continue to develop skills and understanding of all processes. Lead on the accommodation and assimilation of new processes or policy within the function.
  • Develop training guides and aid memoirs to use in developing and training junior colleagues.
  • Act as a mentor/induction co-ordinator for all new starters within the function, working to develop their initial skill set and work to increase knowledge and capability. Identify any areas of concern/deficit and advise the hub manager at the earliest opportunity.
  • In conjunction with the Hub Manager to review new and existing process and provide specialist advice and consultation to Head of Department for and during discussions about new process and planning decisions.
  • Investigate and report upon administrative errors within the department adopting an objective problem solving approach to issue resolution.
  • Undertake other management/administrative tasks including:
    • Complete monitoring returns for the area of work e.g. liaison with Hub Manager.
    • Prepare paperwork for checking by their manager, conducting 20% of all initial checks as required and reporting trends and developing solutions for presentation to the Hub Manager. Completing 2 day checks.
    • When required, attend meetings on behalf of their unit.
    • As senior administrator, work to deliver innovation and change.
    • Working alongside and informing/advising the Hub Manager during annual staff appraisals.
    • Ad hoc roles and responsibilities as required.

    The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

    An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

    BAS: Senior Case Administrator OMU in Wrexham employer: HM Prison and Probation Service

    As a Senior Case Administrator within our dynamic OMU department, you will thrive in a supportive work culture that prioritises employee development and collaboration. Our establishment offers comprehensive training opportunities, a commitment to compliance excellence, and a chance to make a meaningful impact in the community, all while enjoying a rotational role that promotes work-life balance.
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    Contact Detail:

    HM Prison and Probation Service Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land BAS: Senior Case Administrator OMU in Wrexham

    ✨Tip Number 1

    Network like a pro! Reach out to people in your field, especially those already working in similar roles. A friendly chat can lead to insider info about job openings or even a referral.

    ✨Tip Number 2

    Prepare for interviews by researching the company and role thoroughly. Know their values and how your skills align with what they need. This shows you’re genuinely interested and ready to contribute.

    ✨Tip Number 3

    Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s the real deal.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing familiar faces from our community!

    We think you need these skills to ace BAS: Senior Case Administrator OMU in Wrexham

    Case Administration
    Record Keeping
    Compliance Checking
    Sentence Calculation
    Communication Skills
    Stakeholder Liaison
    Data Management
    Report Preparation
    Training and Mentoring
    Problem Solving
    Attention to Detail
    Organisational Skills
    Adaptability
    Team Collaboration

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Senior Case Administrator role. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!

    Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.

    Showcase Your Attention to Detail: Given the nature of the role, attention to detail is crucial. Make sure your application is free from typos and errors. We’re looking for someone who can maintain accurate records, so let’s start with a polished application!

    Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

    How to prepare for a job interview at HM Prison and Probation Service

    ✨Know Your Stuff

    Make sure you’re familiar with the key responsibilities of the Senior Case Administrator role. Brush up on the processes like Sentence Calculation PSIs and Offender Management functions. Being able to discuss these confidently will show that you’re serious about the position.

    ✨Showcase Your Organisational Skills

    Since this role involves maintaining accurate records and managing a caseload, be prepared to share examples of how you've successfully organised tasks in previous jobs. Highlight any systems or methods you’ve used to keep track of important information.

    ✨Communication is Key

    As a SPOC for communications, you’ll need to demonstrate your ability to liaise effectively with various stakeholders. Think of instances where you’ve had to communicate complex information clearly and how you managed those interactions.

    ✨Be Ready to Problem Solve

    The job requires an objective problem-solving approach to administrative errors. Prepare to discuss a time when you identified a problem and how you went about resolving it. This will show your analytical skills and your proactive nature.

    BAS: Senior Case Administrator OMU in Wrexham
    HM Prison and Probation Service
    Location: Wrexham

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