Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the daily operations of a busy prison with varied responsibilities.
- Company: Join His Majesty’s Prison and Probation Service for a unique career.
- Benefits: Competitive salary, generous leave, training opportunities, and a Civil Service pension.
- Other info: Opportunities for career progression and a paid apprenticeship in customer service.
- Why this job: Make a real impact while gaining valuable experience in a dynamic environment.
- Qualifications: No formal qualifications needed; good communication and teamwork skills are essential.
The predicted salary is between 29432 - 29432 £ per year.
As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV.
It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.
Travel to Work – Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role. Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Please carefully consider the location of this vacancy and your transport options.
You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.
As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.
What you can expect from us: You’ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive:
- Annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
- 9 days bank, public and privilege holidays
- Access to a paid Level 2 apprenticeship in customer service
- Access to the generous Civil Service pension scheme
- Season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme
If this sounds like you, apply now.
Prison Support - HMP Long Lartin in Worcester employer: HM Prison and Probation Service
Contact Detail:
HM Prison and Probation Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prison Support - HMP Long Lartin in Worcester
✨Tip Number 1
Get to know the prison environment! Familiarise yourself with HMP Long Lartin and its operations. Understanding the unique challenges and dynamics of the prison can give you an edge during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former staff on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Practice your communication skills! Since being a good communicator is key, try role-playing common scenarios you might face in the role. This will help you stay calm under pressure and show off your skills during the interview.
✨Tip Number 4
Be ready for anything! The OSG role is varied, so prepare for questions about how you'd handle different situations. Show us that you’re adaptable and ready to tackle the physical and desk duties that come with the job.
We think you need these skills to ace Prison Support - HMP Long Lartin in Worcester
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for and help you tailor your application to highlight your relevant skills.
Showcase Your Communication Skills: Since good communication is key in this role, don’t forget to emphasise your ability to communicate effectively. Use examples from your past experiences to demonstrate how you’ve handled pressure and worked as part of a team.
Be Honest About Your Experience: You don’t need any formal qualifications for this role, so be honest about your experience. If you have relevant life skills or previous work experience, make sure to mention them. We value common sense and good judgement!
Apply Through Our Website: When you’re ready to submit your application, make sure to do it through our website. It’s the best way to ensure your application gets to us directly and helps us keep track of all applicants efficiently.
How to prepare for a job interview at HM Prison and Probation Service
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Prison Support role at HMP Long Lartin. Familiarise yourself with the daily tasks, such as security checks and managing deliveries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a key part of the team, being a good communicator is essential. Prepare examples from your past experiences where you've effectively communicated under pressure or resolved conflicts. This will demonstrate your ability to keep calm and work well with others in a fast-paced environment.
✨Highlight Your Team Player Attitude
The role requires a great team player, so be ready to discuss how you've collaborated with others in previous jobs or situations. Share specific instances where your teamwork made a difference, as this will resonate well with the interviewers looking for someone who can fit into their supportive team.
✨Plan Your Journey
Since some prison locations have limited transport options, it's wise to plan your route ahead of time. If you have your own transport, mention it during the interview. Being punctual is crucial, so showing that you've thought about how to get to work on time will reflect your commitment to the role.