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- Tasks: Lead and oversee the delivery of programmes addressing offending behaviour.
- Company: Join a dedicated team focused on rehabilitation and community safety.
- Benefits: Enjoy flexible working hours and opportunities for professional development.
- Why this job: Make a real impact in people's lives while developing your leadership skills.
- Qualifications: No direct management experience needed, just a passion for helping others.
- Other info: Role involves evening and weekend support as part of a rota.
The predicted salary is between 36000 - 60000 £ per year.
This position is based at various locations including NMS Stoney Lane Probation Office Sunderland, NMS Victoria House, NMS Wear House, NPS Corporation Road Darlington, NPS Durham City Probation, and NPS Advance House Thornaby Stockton-on-Tees.
Job Summary
The Treatment Manager will have responsibility for the quality oversight, facilitation and delivery of Accredited Programmes and Structured Interventions which address offending behaviour to meet the requirements of the sentence of the court. The role will be regionally based reporting directly to a Programme Manager for their area. They will have no direct line management responsibility but will provide professional supervision to Programme Facilitators within the region and professional advice to improve performance, skills and development opportunities.
Summary
The Treatment Manager is responsible for ensuring that Programme Facilitators deliver programmes in accordance with the Accredited Programme manual and session content requirements for a range of programmes. This will be done through video monitoring, feedback and group supervision. The job holder will provide ‘On Call’ cover for referral enquiries and staff support in accordance with a rota that provides support when intervention programmes are scheduled including evenings and weekends.
Responsibilities, Activities & Duties
- Responsible for the quality of delivery of interventions which includes all tasks associated with the support of Accredited Programmes and Structured Interventions including post programme work by Programme Facilitators to ensure all Programmes are monitored as prescribed.
- Responsible for providing professional supervision including session monitoring to support the development of skills and maintain the integrity of service delivery.
- To provide advice, information, training and consultancy as required to staff and external organisations including Practitioners and Court staff to ensure that eligibility and suitability criteria are understood.
- Responsible for managing the risks presented by people on Probation whilst subject to an Accredited Programmes or Structured Interventions requirement and ensuring that relevant information is exchanged with the Probation Practitioners as required.
- To co-ordinate, monitor and review the planning and preparation for delivering programmes in accordance with the Programme Schedule including suitability assessments and managing waiting lists.
- Responsible for the continuous assessment and support of Programme Facilitators in the development of the skills required to deliver programmes, monitor and identify individual performance through Treatment Management and report under-performance or poor quality to the Programme Manager.
- Oversee the management of risk during programmes delivery and ensure that relevant information is exchanged with Probation Practitioners in a timely manner.
- To contribute to and maintain a log of nationally agreed changes to the accredited programme manuals and ensure their implementation.
- To deliver accredited and non-accredited programmes where required to maintain accreditation.
The duties/responsibilities listed above describe the post as it is at present and are not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
Person Specification
Please refer to Job Description.
Behaviours
We will assess you against these behaviours during the selection process:
- Leadership
- Managing a Quality Service
- Changing and Improving
Contact Point for Applicants
Name: SSCL Recruitment Enquiries Team
Email: [not provided]
Telephone: 0345 241 5358
Treatment Manager (Ref : 5227 ) employer: HM Prison and Probation Service
Contact Detail:
HM Prison and Probation Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Treatment Manager (Ref : 5227 )
✨Tip Number 1
Familiarise yourself with the specific Accredited Programmes and Structured Interventions that the Treatment Manager role oversees. Understanding these programmes will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the day-to-day responsibilities and challenges, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience in quality oversight and professional supervision. Be ready to share specific examples of how you've improved performance or managed risks in previous roles.
✨Tip Number 4
Research the organisations involved in probation services in the region. Understanding their goals and challenges can help you tailor your approach and show that you're genuinely interested in contributing to their mission.
We think you need these skills to ace Treatment Manager (Ref : 5227 )
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Treatment Manager position. Highlight key skills and experiences that align with the role.
Tailor Your CV: Customise your CV to reflect relevant experience in managing programmes, providing supervision, and delivering training. Use specific examples that demonstrate your ability to meet the job's requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the importance of quality oversight in treatment programmes. Mention how your background makes you a suitable candidate.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role.
How to prepare for a job interview at HM Prison and Probation Service
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of what the Treatment Manager role entails. Familiarise yourself with the responsibilities, especially around quality oversight and professional supervision of Programme Facilitators. This will help you articulate how your experience aligns with the job requirements.
✨Prepare for Behavioural Questions
Expect to be assessed on key behaviours such as leadership and managing a quality service. Prepare examples from your past experiences that demonstrate these skills, particularly in situations where you had to improve performance or manage risks effectively.
✨Showcase Your Communication Skills
As the role involves providing advice and training to staff and external organisations, it's crucial to demonstrate strong communication skills. Be ready to discuss how you've successfully communicated complex information in previous roles, especially in high-pressure situations.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions that show your interest in the role and the organisation. Inquire about the current challenges faced by Programme Facilitators or how success is measured in this position. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
